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Remote Tech Support Specialist - SaaS & Desktop Helpdesk
Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-09-07
Chicago, Cook County, Illinois, 60290, USA
Listing for:
The Mental Health Association of NYC, Inc. dba Vibrant Emotional Health
Full Time, Remote/Work from Home
position Listed on 2026-09-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Vibrant Emotional Health is seeking a Technical Support Specialist I to join our Technology team. This remote, full‑time role provides hands-on support for our web‑based platforms, hardware, software, and connectivity, delivering a positive user experience through Zoom and phone‑based assistance.
You will diagnose issues, guide users to solutions, contribute to IT projects, and help improve support procedures.
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