Remote Incident Command Lead
Remote / Online - Candidates ideally in
Evanston, Cook County, Illinois, 60208, USA
Listed on 2026-09-09
Evanston, Cook County, Illinois, 60208, USA
Listing for:
Allstate Insurance
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Allstate Insurance is actively seeking an Incident Management Consultant within the Enterprise Command Center (ECC) to manage major incidents, guide teams, and coordinate rapid response efforts across diagnostics, communication, and documentation. The role emphasizes strong leadership during outages and cross-functional collaboration to drive resolution.
The position requires 2+ years handling major incidents, solid Service Now and AI automation experience, and excellent communication skills
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