Associate Consultant, Risk; Legal Technology) Remote
Orland Park, Cook County, Illinois, 60462, USA
Listed on 2026-09-25
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IT/Tech
IT Consultant, Technical Support
Remote, United States
As a Consultant at Harbor
, you will engage with colleagues who are smart, innovative, and eager to meet new challenges. An entrepreneurial spirit and positive “can-do” attitude are the common threads that unites us to drive forward and succeed.
The Associate Consultant is an early-career professional who demonstrates the ability to contribute independently to client projects while continuing to build depth in technical and consulting expertise. Consultants are expected to balance strong client-service skills with growing technical proficiency, managing multiple deliverables in dynamic, fast-paced environments.
At this level, Consultants move beyond foundational execution by taking ownership of discrete work streams, applying problem-solving skills to moderately complex challenges, and contributing to process improvements. They are relied upon to communicate effectively with technical and business stakeholders, maintain a high billable utilization rate, and adapt quickly to new technologies or shifting client needs. This role represents the transition from a support-focused contributor to an independent consultant who consistently delivers value while continuing to learn under the guidance of senior colleagues.
Responsibilities:- Communicate technical concepts clearly and effectively in both verbal and written formats with technical staff, business users, and management personnel.
- Manage multiple deliverables in a fast-paced environment, adapting to shifting priorities while maintaining quality and timeliness.
- Build strong working relationships with colleagues and clients through advanced interpersonal skills and professional client service.
- Apply strong analytical, troubleshooting, and problem-solving skills to resolve moderately complex technical and functional challenges.
- Quickly adopt new skills and adjust to challenging priorities, technologies, and client requirements.
- Contribute to the development and improvement of applications or integrations within defined frameworks.
- Recognize recurring or moderately complex issues and contribute to the development of effective solutions with guidance from senior consultants.
- Recommend improvements to tools, processes, or designs based on project experience and client feedback.
- Support knowledge sharing by documenting lessons learned, contributing to process documentation, and assisting junior team members when possible.
- Take ownership of focused client-facing work streams or deliverables, ensuring completion on time and to a high standard.
- Proactively provide updates to project leads and clients regarding task status, risks, or potential roadblocks.
- Serve in a primarily client-facing capacity, participating on camera for client meetings and engaging in occasional in-person client interactions as requested.
- Participate in solution design discussions, offering input based on practical project experience and emerging technical skills.
- Demonstrate professionalism, accountability, attention to detail, and sound time management when managing client and internal deliverables.
- Have permanent US work authorization.
- Open to remote applicants in US and Canada. Strong preference for Chicago-based applicants who can work up to 2-3 days per week from the Chicago office.
- Bachelor’s degree in Finance, Business, Computer Science, Economics, Marketing, or Accounting preferred.
- Minimum of one year of relevant work experience within a professional services firm is preferred.
- Working knowledge of APIs, support tools, and languages such as REST, JSON, Postman, Swagger, and SOAP.
- Working knowledge of query languages including SQL, XQuery, JQuery, or T-SQL.
- Working knowledge of technical tools such as XML, HTML, IIS, SSL, and SSO.
- Working knowledge of…
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