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Overnight Technical Support Specialist – Remote

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: RXinsider LTD.
Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 47000 USD Yearly USD 45000.00 47000.00 YEAR
Job Description & How to Apply Below

DrFirst is seeking a remote overnight support specialist to provide top-tier technical assistance across the DrFirst solution suite. Use omni-channel tools to resolve inquiries, troubleshoot issues, and ensure customer satisfaction while contributing to KPI targets.

You will handle tickets, chats, and calls, escalate where needed, and mentor peers. A minimum of 2 years in customer support with Zendesk or similar CRM is required; sponsorship is not needed.

This posting is for the Overnight Technical Support Specialist – Remote role at RXinsider LTD., based in United States.

This role, Overnight Technical Support Specialist – Remote at RXinsider LTD., could be your next move.

Are you ready to take on the Overnight Technical Support Specialist – Remote role at RXinsider LTD.?

We would love to welcome a new Overnight Technical Support Specialist – Remote to our organisation in United States.

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