Manager, Technical Underwriting (Stop Loss

Why join the Novacoreteam?
Because your next stellar chapter starts here — and we’re building something bold and meaningful.

At Novacore, we’re not your average insurance company. We’re a team of driven professionals passionate about redefining the specialty insurance experience for our agents, carrier partners — and for each other.

We specialize in tailored solutions for niche industries, powered by advanced analytics, modern technology and a culture of innovation. Backed by strong leadership and strategic growth initiatives, Novacore is poised to scale and lead in the specialty insurance market.

But at our core, we believe it’s not just what we do — it how we do it and who we do it with.

Recognized as a top workplace, Novacore is a place where ambition is supported, growth is continuous and culture matters. From day one, you’ll find mentorship, hands‑on learning and clear paths for advancement. You’ll grow your skills, expand your expertise and become even more exceptional — because when you succeed, we all do.

• A collaborative, results-driven environment
• Competitive compensation and comprehensive benefits
• Year‑round social and community events
• Ongoing mentorship and professional development
• Endless opportunities for upward mobility

So if you’re ready to be part of something extraordinary — with a team that’s transforming commercial insurance — we want to meet you.

Manager, Technical Underwriting (Stop Loss)

Carbon Stop Loss Solutions is a leading managing general underwriter (MGU) in the field of employer stop loss and managed care insurance.

Carbon’s team of experts are known as the industry leader in delivering best‑in‑class risk solutions to effectively lower healthcare costs. Carbon’s offerings support clients and brokers in a rapidly changing healthcare market with best‑in‑class service, underwriting, claims support and effective cost containment strategies.

Carbon Stop Loss Solutions makes up Novacore’s Healthcare Segment. At Novacore, we’re entering an exciting new chapter. Novacore is the newly formed specialty insurance entity created from the April 2025 sale of NSM Insurance Group’s U.S. commercial division. We’re building something bold and meaningful, and every team member plays a vital role in that mission.

** Ideally, this role will sit at the Conshohocken, PA Home Office on a hybrid schedule**

Workflow Orchestration & Technology

• Manage the technical underwriter pool, training, assignments, case loads
• Coordinate with Underwriting on service standards on data intake and RFP work streams
• Own the end-to-end technical underwriting workflows from intake to binding, challenging processes for efficiency and scalability
• Manage the transition of data into ESL Office and assisting the actuarial team with governance of data quality
• Partner with the COO on system enhancements, integrations, automation initiatives, and data quality standards affecting the underwriting platform.
• Serve as the technical underwriting teams liaison with external partners that support the technical underwriting practice

Underwriter Coordination

• Manage daily case assignment, workload balancing, and capacity planning across the technical underwriting team.
• Monitor pipeline health, turnaround times, and SLA adherence; elevate bottlenecks and resource constraints to the COO with recommended solutions.
• Coordinate with sales, actuarial, claims, and policy administration teams to ensure smooth handoffs and consistent communication throughout the quote-to-bind lifecycle.
• Establish and maintain underwriting quality controls, peer review protocols, and documentation standards.

Technical Underwriter Development

• Design and deliver structured training and development plans for technical underwriters
• Build career progression pathways and competency frameworks for the technical underwriting team.
• Conduct regular performance reviews, provide coaching and feedback, and manage individual development plans.
• Cultivate a culture of continuous improvement, knowledge sharing, and technical rigor within the team.

Underwriting Operations & Governance

• Maintain and enforce underwriting guidelines, authority levels, and referral protocols in…