Field Service Engineer -Chicago​/South WI

## Field Service Engineer
-Chicago/South WIApplylocations:
Home Office Wisconsin:
Home Office Illinois time type:
Full time posted on:
Posted Todayjob requisition :
R40318

Sartorius has a field-based role for a Field Service Engineer covering the Great Lakes Territory. Ideal candidate will reside in either Chicago, IL. or Southern Wisconsin. In this field-based role, you will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
** Territory:
Great Lakes Territory-Specifically Chicago, IL, and Southern WI.
**** What you will accomplish together with us:
*** Provide service and customer support during field visits or dispatches
* Tie workflow to schedule
* Manage all on site installation, repair, maintenance, and test tasks
* Diagnose errors or technical problems and determine proper solutions
* Produce timely and detailed service reports
* Document processes
* Operate vehicle in a safely manner and use field automation systems
* Follow all company's filed procedures and protocols
* Cooperate with technical team and share information across the organization
* Comprehend customer requirements and make appropriate recommendations/briefings
* Build positive relationships with customers
** What will convince us
*** Associate's degree or High School Degree/GED with Technical certification
* 2+ years proven field service experience including experience with the calibration of balances and moisture analyzers
* Ability to troubleshoot, test, repair, and service technical equipment
* Ability to work flexible shifts and to adapt to changing work schedules
* Familiarity with mobile tools and applications
* Identification with our core values:
Sustainability, Openness, Enjoyment
** What We Offer
** As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:  
** Personal and Professional Development:
** Mentoring, leadership programs, internal seminar offerings  
** Worklife Balance:
** Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules  
** Making an Impact Right from the Start:
** Comprehensive onboarding, including a virtual online platform  
** Welcoming Culture:
** Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”  
** Health & Well Being:
** Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.  
** Intelligent Working Environment:
** Working in smart buildings with the latest technology and equipment.
** Retirement Savings Plan:
** 401 k (with generous company match)  
** Flexible Spending:
** HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account  
** Company Paid Benefits:
** Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate  
** Additional/Optional:
** Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

E-Verify Participation InfoE-Verify Workers Rights#LI-remote

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution.

We are looking forward to receiving your application.

We look forward to receiving your application.***
* #J-18808-Ljbffr