Senior National Service Officer - Appeals

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days' work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Senior National Service Officer-Appeals (SNSO-Appeals) provides advocacy, including written argument and oral representation, for WWP Alumni and their dependents/families with benefits appeals before the Department of Veterans Affairs. The SNSO-Appeals is responsible for drafting, editing, reviewing, and case management for appeals filed under the Veteran Appeals Improvement and Modernization Act of 2017 (AMA) and legacy appeals systems.

Case management includes tracking active appeals, consulting with potential and current appellants regarding the merits of their appeals, advising the National Service Officers as to the best appeal options available for their clients, screening meritorious appeals, and ensuring evidence development options have been explored and exploited fully.

• Draft decisions, including those of exceptional difficulty, complexity, or controversy, for review by a Veterans Law Judge (VLJ).

• Ensure proper drafting, editing, reviewing, and management of appealed issues before BVA.

• Review and evaluate the credibility and probative value of medical and lay evidence in claims files.

• Manage appeals dockets information and distribute electronically to field staff.

• Prepare appellate briefs and conduct hearings docketed at the Board of Veterans Appeals.

• Review administrative errors being prepared for submission to Central Office for consideration.

• Review Board of Veterans Appeals decisions and determine cases for consideration to the Court of Appeals for Veterans Claims.

• Assist the Benefits Training team to train WWP Benefits Services teammates on best practices in structuring arguments before the local VA Regional Offices, DROCs, and BVA.

• Conduct research on questions from Wounded Warrior Project's policy and governmental affairs team and provide support to them.

• Develop relationships to foster a cooperative environment with the BVA Chairman/Chairwoman and Veteran Law Judges.

• Represent the interests of Wounded Warrior Project and cultivate relationships with Veterans Service Organizations at the Board of Veterans Appeals.

• Ability to obtain and maintain Veterans Service Organization accreditation standards set forth by the VA Office of General Counsel (OGC) and complete assigned training courses pursuant to 38 CFR 14.629.

• Maintain licensure through completion of yearly Continuing Legal Education (CLE) requirements of the District of Columbia, to include the Court of Appeals for Veterans Claims and the U.S. Federal Circuit Court.

• Support service officer training and advocacy on the appellate process as needed.

• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

• Other duties as assigned.

• Expert knowledge of the laws and regulations pertaining to Veterans benefits, as set forth in Title 38 of the United States Code and the Code of Federal Regulations.

• Extensive knowledge of the Appellate Process.

• Is of good character and reputation, is qualified to render valuable assistance to claimants, and is otherwise competent to advise and assist claimants in the preparation, presentation, and prosecution of their claim(s) before the VA.

• Demonstrated proficiency developing appellate and higher-level legal arguments.

• Demonstrated proficiency in all VA electronic systems, including…