Senior Community Association Manager
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-02-23
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Management
Administrative Management, Property Management, Program / Project Manager, Operations Manager
Role:
Senior Community Association Manager
Salary: $80,000 - 90,000, plus generous bonus program:
Bonus levels are based on Billable Hour Commissions:
- Community Assistant: $2,000/year
- Assistant Community Association Manager: $2,000 - 4,000
- Community Association Manager: $5,000 - 10,000
- Senior Community Association Manager: $10,000 - 15,000
Commission period runs from 12/1 - 11/30, so amounts will be prorated depending on start date.
Who we are:For over 20 years, Hales Property Management has been the industry leader in property management. Our mission is to proactively manage buildings through anticipation of client needs, effective communication, complete transparency, and compassion. Our AWARDS and reviews speak to who we are and how we strive for excellence.
What we offer:- Industry-Leading Healthcare:
Medical, Dental, Life, HSA - Retirement savings Plan
- Competitive Compensation Packages (based on experience)
- Bonus Opportunities (based on performance)
- Work from Home & Flex Schedules
- Generous PTO Package
- Corporate Sponsored Wellness Program
- Quarterly Company Outings/Events
An ambitious administrative professional with condominium portfolio management experience. You understand how best to schedule your day and can reprioritize based on incoming requests. You are organized, efficient, and can multi-task in a sometimes-hectic environment. You can switch seamlessly between a phone call, a client walk‑in, and a time‑sensitive task. You work well under pressure while maintaining a positive attitude.
The Job:Under limited supervision, the Senior Community Association Manager (S CAM) serves as the primary contact to oversee and coordinate all property management, maintenance, construction, and financial‑related activities associated with midsized to large, multiple building/unit condominiums and townhomes.
Leadership- Contribute towards the strategic vision of Company. Propose and help to implement new and innovative operational procedures that improve internal workflows and procedural efficiencies.
- Provide guidance and direction to team members. Assess overall staff performance, strengths, and necessary areas of improvement and provide feedback to them on how to further develop.
- Lead Company and client initiatives and projects.
- Work closely with client Board members to oversee a large portfolio of condominium buildings.
- Perform quality assurance and control inspections for client buildings to ensure proper maintenance, adherence to contract specifications, and compliance with industry standards.
- Oversee large capital improvement projects and building maintenance needs. Create scope sheets, solicit bids, and participate in the selection of contractors. Contact and place service orders with maintenance staff, specialty vendors, and contractors.
- Create, maintain, and monitor client contracts and budgets, review vendor invoices, control operating expenses, and review financial statements for client associations.
- Serve as a direct contact for resident concerns and requests pertaining to building‑related issues.
- Draft clear and concise client communications in line with Company policies and external legalities.
- Maintain thorough knowledge of all pertinent client documents, including bylaws, declarations, rules and regulations, certificates of insurance, vendor contracts, etc.
- Provides quality work while multitasking many different responsibilities.
- Operate independently under tight deadlines and limited supervision.
- Demonstrate excellent customer service, writing, and communication skills.
- Work with sensitive information and maintain confidentiality.
- Computer proficiency to include Microsoft Office Applications (Outlook, Word, Excel), and some use of Quick Books.
- Bachelor’s degree (B.A./B.S.) in Real Estate, Business, or a related field, or the equivalent combination of education and experience
- 6-8 years of real estate and/or portfolio property management experience
- Manager and/or supervisory experience and accounting familiarity
- Construction project management experience and working knowledge of building‑related…
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