National Manager - Meta

Action Link is Seeking a Dynamic National Manager to Drive Meta’s Field & Merchandising Excellence!

The National Manager, Meta leads the execution of all merchandising and field‑operations strategies for Meta‑dedicated representatives across the United States. This role manages nationwide deployment of program initiatives and ensures consistent, high‑quality execution in every market. Responsibilities include overseeing the full recruiting, hiring, training, and scheduling lifecycle for Meta Merchandising Representatives across all regions.

Reporting to the Meta Program Manager, the National Manager partners closely with Meta Client Services leadership and cross‑functional client teams to uphold a unified standard of excellence. The role also analyzes national business performance, identifies operational trends, drives process improvements, and delivers Key Performance Indicators at a national level. This leader is accountable for inspiring, developing, and guiding their team in alignment with Action Link’s core values:
Passion, Respect, Humility, Collaboration, and Excellence.

• Lead nationwide execution of all Action Link project strategies for Meta, ensuring consistent compliance and achievement of all Key Performance Indicators.
• Oversee national recruiting, hiring, onboarding, scheduling, and performance management for all Meta Merchandising Representatives, including recognition, accountability, and corrective action.
• Provide in‑field and virtual training, coaching, and development to regional leaders and field teams.
• Communicate program directives, updates, and expectations clearly and consistently across all regions.
• Build strong relationships with field teams, retail leadership, and Meta stakeholders to support program success.
• Analyze national field data, identify trends, recommend process improvements, and ensure accuracy of all field call reports.
• Adhere to Action Link travel and expense policies and perform additional duties as assigned by the Account Director.

• Competitive salary range of $65,000-$70,000
• Medical, Dental, Vision, Life and Prescription Insurance Plans
• 401(k) with employer match
• Paid Time Off, Paid Holidays
• Company provided laptop and monthly internet stipend
• Travel expense reimbursements

• Some college preferred and a minimum of two years of related experience, preferably in national or multi‑region field leadership.
• Strong understanding of retail operations, merchandising execution, and consumer‑tech products, with proven experience leading field teams across multiple markets.
• Demonstrated ability to build effective business relationships, communicate clearly, and influence adoption of program initiatives at all organizational levels.
• Skilled in coaching, developing, and performance‑managing large, distributed field teams.
• Highly organized with strong time‑management abilities, professionalism, and an executive presence in all interactions.
• Ability to work weekends and maintain a flexible schedule.

• This role operates in a blend of home office, national travel, and retail store environments.
• Reliable high‑speed internet and phone access are required.
• Travel may be up to 25% locally by vehicle and nationally by plane, as needed.
• Maintain a valid driver’s license and meet Action Link’s corporate insurance requirements for rental vehicles.
• Ability to sit or stand for extended periods of up to eight (8) hours.
• Use a computer, keyboard, mouse, phone, and standard office equipment.
• Capable of lifting up to 50 lbs.

We are an equal employment opportunity employer.