Multi-Line Appraisals Manager

Job Title:

Multi-Line Appraisals Manager

Company:
Snapsheet

Job Location:

Remote

Job Type: Full-time

Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them in to our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around.

• Remote working environment - your new commute is however long it takes to walk to your desk!
• Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!
• Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
• Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!

As a Multi-Line Appraisals Manager, you will oversee the day-to-day operations and success of our Specialty Team. Understanding our business objectives and department goals, you make recommendations to set us up for success in the short and long term. You use your experience in collaboration to manage vendor partnerships and work with our Account Management team to build out strategy and products needed to grow business.

Working with our Learning and Development team, you determine the content and training needs for new workflows, products, and vehicle type cross training. You are a performance and coaching fanatic, managing the efficiency and quality of your team while driving improved performance for the organization. Being well versed in metrics, you leverage data to analyze the success of your decision making and report back outcomes.

• Manage the success of the Specialty Team, ultimately driving individual and organizational success
• Recommend new workforce models and strategies that allow us to reduce costs associated with handling of virtual speciality claims
• Build, implement, and manage both manual and automated workflows to increase operational efficiency
• Use data to articulate current and future planning and report on successes and opportunities
• Apply knowledge of industry best practices to build out programming that will improve quality in the claims handling for specialty vehicles as well as services such as repair management and field appraisals
• Coach and mentor estimating managers, encouraging collaboration and elevating overall department performance

• Minimum of 6 years of Specialty appraisal or repair experience with at least 2 years of management experience
• Proven track record of leading high-performing teams
• Extensive knowledge of insurance principles and how they apply to appraisal decisions
• Thorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection practices
• Working experience in one or more estimating platforms:
  Mitchell, CCC, or Audatex
• Ability to work in a fast-paced, production-based, and results-driven environment
• Desire to thrive in a remote environment ripe with opportunity to advance
• Data driven - ability to use data to identify problems and potential solutions and consistently report back
• Extensive Specialty vehicle knowledge including recreational, agricultural, heavy equipment, and commercial vehicles

At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.

• Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
• Offer two dental plans and one vision plan to keep you and your family healthy.
• Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
• Additional protection through…