Collections Manager

📌 Collections Manager (Hybrid) – Vinings, GA | $80K Salary

Are you a seasoned collections professional with leadership skills and a passion for results? Join our team as a Collections Manager in Vinings, GA! This hybrid opportunity combines office collaboration with the flexibility of remote work, offering the best of both worlds. 🚀

• ✔️ Lead, coach, and develop a dynamic team of associates to achieve departmental goals.
• ✔️ Strategically coordinate collection activities, including auto dialer/list strategies, to maximize efforts.
• ✔️ Prepare work schedules, streamline workflows, and monitor team productivity.
• ✔️ Review and approve escalated collection actions, including repossessions and legal proceedings.
• ✔️ Resolve escalated customer issues with professionalism and efficiency.
• ✔️ Analyze business reports to measure success and identify improvement opportunities.
• ✔️ Ensure compliance with company policies, procedures, and the Fair Debt Collection Practices Act.

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Education
:
High school diploma/GED required.

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Experience
:
At least 1 year of supervisory experience and 3-5 years of collections experience.

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Skills
:

• Strong written and verbal communication skills.
• Proficiency in MS Excel, Word, and PowerPoint (intermediate level).
• Knowledge of skip tracing and relevant federal/state collection laws.
• Ability to multi-task in a fast-paced environment.

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Traits
: A common-sense problem solver who can motivate teams and handle sensitive customer data with care.

• 📍 Competitive salary of $80,000 annually
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• 📍 Hybrid work setup based in beautiful Vinings, GA
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• 📍 A supportive team environment where your leadership makes an impact.

Ready to lead the charge in collections?
Apply today and make a difference! 🎯

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