Workers Compensation Claims Supervisor - WI​/IA

At Gallagher Bassett, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. Our team of fast‑paced experts is committed to empathy, precision, and partnership, and we value teamwork, curiosity, and the impact of your work. If you manage claims, support clients, or improve processes, your role here is vital to helping businesses and individuals move forward with confidence.

• Claims Background:
  Workers Compensation
• Prior leadership experience: 1‑2+ years of supervisory experience
• Jurisdictional experience: WI, IA
• Licenses: IA
• Location:
  
  This role is eligible for fully remote work.

• Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high‑quality and efficient service.
• Guide the team to handle claims in accordance with GB’s Best Practices.
• Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
• Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.
• Harness Gallagher’s technology to enhance your team’s efficiency and overall quality of service.
• Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
• Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

Required Qualifications:

• High School Diploma
• Minimum of 10 years related claims experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

Desired:

• Bachelor’s Degree

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, we also offer a wide range of benefits.

Minimum core benefits:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

Gallagher embraces the diverse identities, experiences, and talents of our employees and the communities we serve. We are committed to equal employment opportunity and prohibit discrimination based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other protected characteristic by applicable law.

Equal employment opportunity is extended in all aspects of the employer–employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of a qualified person with a disability, unless the accommodation would impose undue hardship on our operations.