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Director of Customer Care Strategy Remote
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-22
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
IGS Energy
Remote/Work from Home
position Listed on 2026-06-22
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
IGS Energy is seeking a Director of SCANA Energy Customer Care to provide strategic and operational leadership for a high-volume customer care operation. The role includes overseeing customer service and support teams, ensuring a seamless customer experience that reflects the company's commitment to service excellence.
This position requires a Bachelor's degree and 8-10 years of experience leading Solutions Center operations. The Director will drive a customer-centric culture and operational improvements while collaborating across departments.
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