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CX Operations Manager; Fully Remote

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Grüns
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 100000 - 110000 USD Yearly USD 100000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: CX Operations Manager (Fully Remote)
  • Own the systems behind support team performance.
  • Partner with BPO leadership and AI Lead.
What you'll do:
  • Run knowledge base, training, QA, and reporting.
  • Analyze CSAT, NPS, FCR, and AHT to drive fixes.
  • $100k-$110k base plus bonus and equity.

Grüns makes comprehensive nutrition gummies formulated from 60 nutrient-dense whole-food ingredients. The company is a fast-scaling, fully remote team that values high standards, ownership, and work-life balance.

The following position is for a CX Operations Manager (Fully Remote) with Grüns.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the CX Operations Manager (Fully Remote) role in the description above.

We appreciate your interest in this position.

Join Grüns and contribute to our ongoing work.

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