Social & Community Brand Manager

About the Role

Scribd is looking for a Social & Community Brand Manager to build and steward our brand presence where our readers, listeners, and learners actually spend their time—in comment sections, subreddits, and video feeds. This role owns day‑to‑day execution of our social and community presence, starting with You Tube and Reddit, and grows to broader brand campaign support over time.

• Channel Ownership
  • Own Scribd’s presence on social media (You Tube and Reddit) requiring consistency and genuine intent.
  • On Reddit, drive thoughtful, value‑driven participation across priority subreddits to earn credibility over time.
  • On You Tube, manage the full content lifecycle—scheduling, publishing, optimization, and comment moderation.
  • Identify content gaps, surface emerging conversations, and flag what’s worth responding to.
  • Proactively pitch content ideas that could perform well across all platforms.
• Social Listening & Audience Intelligence
  • Monitor Scribd’s social and community footprint and broader conversations using listening tools and manual workflows, while tracking sentiment.
  • Translate insights into actionable recommendations for brand marketing campaigns.
  • Help inform messaging evolution, content pillars, and campaign direction.
• Campaign Support & Coordination
  • Support rollout of brand initiatives across social and community channels.
  • Build and maintain publishing calendars and execution timelines.
  • Coordinate with internal stakeholders to ensure message consistency.
  • Take on a more active role in integrated campaign execution as the role evolves beyond social.
• Performance Tracking & Reporting
  • Build and maintain dashboards in Sprout Social across You Tube, Reddit, and other channels.
  • Track engagement, retention, sentiment, and brand health signals.
  • Deliver weekly and monthly reports with clear insights and optimization recommendations.
  • Run small tests and experiments to improve performance and flag success signals.

• 3–5 years of experience in social media and community management.
• Deep familiarity with You Tube best practices and analytics.
• Understanding of Reddit culture; authenticity is essential.
• Proficient in Sprout Social or a comparable platform.
• Comfortable moving between quantitative data and qualitative signal.
• Highly organized and execution‑oriented.
• Experience with paid social—boosting content, supporting campaign media plans, or coordinating with a paid team.
• Bonus: exposure to integrated campaign work such as launches, cross‑channel rollouts, or creative briefs.
• Bonus: experience in education or working with educator, academic, or student communities.

Base pay varies by location; ranges are generally as follows:
California $82,500–$120,000; other U.S. markets $67,500–$112,000;
Canada $86,000–$105,000 CAD. The role is eligible for competitive equity ownership and a comprehensive benefits package.

• Scribd Flex (flexible work model)
• Comprehensive health, dental, and vision coverage
• Mental health support and disability coverage
• Generous paid time off—including vacation, sick time, holidays, winter break, volunteer time, and sabbaticals
• Paid parental leave and family support benefits
• Retirement matching and employee equity
• Learning and development programs and professional growth opportunities
• Wellness and home office stipends
• Complimentary access to Scribd’s suite of products
• Enterprise access to leading AI tools

We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing  at any point in the interview process.

Scribd, Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas.