Client Relations and Marketing Specialist

Post Net Atlanta Position Overview

This hands-on role combines client relations, sales, and marketing. While the primary focus is growing our commercial printing business, you'll also support marketing initiatives that promote our core consumer services. Marketing and sales experience are certainly positives, but they are not required. Above all else, this position is perfect for someone who genuinely enjoys working with people and helping businesses grow.

Success in this position requires outstanding people skills, strong communication abilities, and a willingness to learn. This position is based primarily in our Buckhead location, where you'll work closely with the business owner. Some remote work is permitted and encouraged when appropriate.

Client Engagement

• Serve as the primary contact and caretaker for existing business relationships through proactive communication and a strong understanding of each client's needs.
• Receive print orders, gather job specifications, prepare estimates and quotations, and document production requirements.
• Coordinate the smooth hand-off of customer orders to production personnel, ensuring specifications, expectations, and deadlines are clearly communicated.
• Deliver an exceptional customer experience that encourages repeat business and referrals.

Customer Acquisition

• Help grow company revenues by cultivating new customer relationships and identifying new business opportunities.
• Network within the local business community to create awareness, develop relationships, and generate qualified leads.
• Follow up with prospective customers, referrals, and existing contacts to convert opportunities into long-term clients.

Marketing

Assist in planning and executing marketing initiatives that strengthen our commercial printing business and increase awareness of our core consumer services by:

• Creating promotional materials, digital campaigns, and social media content.
• Maintaining a consistent Post Net Atlanta brand across customer touchpoints.
• Tracking the effectiveness of marketing tactics and recommending improvements.
• Supporting local networking events and community outreach.

Additional Responsibilities

Post Net Atlanta is a growing business where everyone contributes to our success. While this position focuses on client relations, sales, and marketing, there will be times when your assistance with other operational or administrative tasks is expected. A willingness to jump in and help wherever necessary is an important part of being on our team.

Preferred (not required)

• Marketing experience
• Sales experience
• Experience working with small businesses
• Microsoft Office (especially Excel)

Required Skills

• Attention to detail
• Outstanding people skills
• Strong written and verbal communication
• Organization and time management
• Problem solving
• Professionalism and initiative

The successful candidate will become a trusted resource for our business clients while helping strengthen the Post Net Atlanta brand throughout the community. Success in this role means seeing your efforts translate into measurable growth—increased customer relationships, stronger revenues, successful marketing initiatives, and print projects that come to life throughout our community. There is a unique sense of pride in helping a customer develop an idea and later seeing that finished product in the real world.

At Post Net, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

* Post Net centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.