Remote Call Center QA Analyst – Healthcare Quality
West Sacramento, Yolo County, California, 95691, USA
Listed on 2026-09-22
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Quality Assurance - QA/QC
Data Analyst -
Healthcare
Gainwell Technologies is seeking a detail-oriented Call Center Quality Assurance Analyst to support California's Medi-Cal program. In this role, you will monitor and evaluate customer interactions to help ensure accuracy, compliance, and a consistent customer experience across our contact center operations.
You will analyze quality results, identify performance trends, participate in calibration sessions, and partner with Quality, Operations, and Training teams to help strengthen service
This posting is for the Remote Call Center QA Analyst – Healthcare Quality role at Gainwell Technologies, based in West Sacramento, CA, United States.
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