Manager Research Insights

Job Description

This role is based in our Chicago office.

As Manager on the Research & Insights team you will serve as a key contributor to research projects, leveraging strong technical expertise and project management capabilities. This role independently manages research projects while developing industry expertise and mentoring junior team members. You will execute all aspects of project work and collaborate with internal teams and clients with appropriate guidance and supervision.

• Execute and manage quantitative and qualitative research methodologies, including online focus groups, bulletin boards, and in-depth interviews
• Design and enhance intermediate survey instruments, ensuring quality standards and alignment with study objectives
• Perform comprehensive data interpretation and analysis, developing meaningful implications from findings
• Independently execute common advanced research methodologies (e.g., conjoint, Max Diff, TURF)
• Identify relevant patterns and trends within research data to develop forward-looking, actionable insights
• Create comprehensive report content, connecting data points to build coherent narratives
• Lead project brainstorm sessions and independently draft executive summaries

• Independently manage proprietary research studies from start to finish, including timeline creation and resource allocation
• Oversee syndicated report projects (CTR, Multi Client Studies)
• Participate in proposal development by confirming methodology feasibility
• Manage survey testing and quality checks for multiple or complex survey designs
• Monitor project budgets and timelines to ensure efficient delivery
• Coordinate with internal teams to ensure project objectives are met

• Manage statistical analysis using SPSS or similar analytical platforms
• Execute and oversee chart automation processes for reporting
• Utilize research platforms and internal tools effectively
• Process and analyze data tables for comprehensive reporting
• Apply technical expertise in external tools (e.g., Indico chart automation, ) for efficient project execution

• Train junior staff on research processes and methodologies
• Manage and support a small team of interns and research analysts
• Lead client presentations and webinars, actively participating in Q&A sessions
• Contribute industry knowledge to client discussions and deliverables
• Begin developing subject matter expertise in specific segments or topics

• Strong understanding of quantitative and qualitative research methodologies
• Excellent analytical and problem-solving abilities
• Proficient in statistical analysis software and research platforms
• Strong written and verbal communication skills
• Solid knowledge of the food service industry
• Ability to craft concise, cohesive narratives based on data
• Experience with project management and team coordination

• Detail-oriented with consistent delivery of high-quality work
• Proactive approach to identifying and solving challenges
• Strong interpersonal skills and collaborative mindset
• Intellectual curiosity in approaching business questions
• Effective time management across multiple projects
• Positive attitude and professional demeanor
• Manage statistical analysis using SPSS or similar analytical platforms

• 4-5 years of experience in market research, preferably in consulting, consumer research, or similar services
• Bachelor's degree in business, social science, market research, or related field
• Demonstrated experience with statistical software (SPSS or similar)
• Proficiency in Microsoft Office suite
• Experience in the food service industry preferred

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for…