Inside Sales Representative; Remote - or Eastern Region

Summary

Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastern Region of the United States. This includes candidates residing in Central or Eastern Time Zones.

Yelp was created to connect people with great local businesses. As an Account Executive, you'll be working directly with these local businesses to help them meet their goals through Yelp’s advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business.

Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for doing outreach and talking through our advertising solutions on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride.

You’ll experience all of this in a supportive virtual team environment.

Please visit Yelp careers and apply to the appropriate posting that matches your location.

• Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. This role is 100% phone based and fast-paced by nature.
• You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.
• Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners – all organized in our CRM (Salesforce).
• Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.
• Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs — asking probing questions, overcoming customer objections and rejection will be critical to your success.
• You’ll master quick close techniques to exceed individual goals.
• Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities.
• Achieve and consistently exceed monthly quotas — strong work ethic and tenacity are key!
• Track and manage your daily goals to ensure results are met. It is a numbers game and you’re here to win.

• GED/HS Diploma and 2+ years of customer-facing experience OR
• Bachelor’s Degree
• No fear of the phone and prepared to make a high volume of outbound dials, daily.
• General computer and email proficiency – we use Google Suite and provide a Macbook laptop
• A work environment free of distractions
• Open to feedback and willing to implement for areas of improvement
• Strong, engaging interpersonal skills
• Ability to effectively prioritize tasks and manage independently without oversight
• Must possess current US work authorization

• The starting base salary for this role is $37k annually
• This role is also eligible to earn uncapped commission
• Average year 1 on target annual compensation for this role is around $50k, which includes base salary and commission assuming minimum performance expectations are met.
• Top performers have the opportunity to significantly exceed target earnings.
• Available your first day:
  Full medical, vision, and dental
• 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness reimbursement
• Health Savings, Flexible Spending and Dependent Care accounts
• 401(k) retirement savings plan with employer match
• Employee stock purchase plan

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