Inside Sales Representative - EST

Join Amplity, the full‑service go‑to partner of biopharma companies that delivers flexible and specialized medical and commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources and improve impact for all our clients.

The Specialty Inside Sales Representative is responsible for engaging health care professionals (HCPs) in telephone conversations and live interactions to promote assigned client product(s), maximize the product(s)’ selling potential, and meet program and Client objectives. The representative develops and maintains relationships with HCPs and educates them about product features, benefits, safety profile and approved indications to ensure appropriate patient use. Approved tools for promotion are utilized and a competent level of product, program and customer activity knowledge is maintained.

• Manage daily sales call activity according to defined expectations, influencing customers and increasing product sales.
• On behalf of Client, promote Client’s product(s) via outbound telephone calls by engaging assigned HCP targets in in‑depth discussions to attain individual, territory and company goals for sales and market share.
• Profile and manage a targeted list of HCPs and provide value‑added benefits to grow product volume.
• Create and implement business plans to achieve territory and business sales goals.
• Maintain call productivity and metrics required by the program.
• Effectively and persuasively communicate with customers using selling, listening, negotiation skills, proper terminology and approved messaging, and effectively use approved promotional aids.
• Maintain thorough knowledge of Client product(s) and program.
• Verify and complete required data entry of call activity in Veeva.
• Listen and respond appropriately to customer needs and questions.
• Communicate with the Sales Manager, team members and Amplity Project Manager on the project’s progress as required.
• Create and maintain a positive impression with clients and client customers.
• Prepare reports for management as needed.
• Fully comply with all laws, regulations and Amplity Health Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws.
• Participate in teleconferences and live national, regional and district meetings and training sessions and represent client at national and/or local conventions when applicable.
• Other projects as assigned by the manager.

• Report to Sales Manager.
• Work closely with team members assigned to the program, Amplity Project Management and members of Amplity home office support team from various departments.
• Maintain a positive working relationship with customers and Client contacts.

• Bachelor’s degree required.
• 2–5 years of experience in inside and/or field pharmaceutical or device sales required.

• Excellent verbal, written and interpersonal communication skills.
• Clear, articulate and grammatically sound speech and a professional phone manner.
• Strong focus on providing customers with superior support and service.
• Ability to learn, understand and communicate complex information over the telephone.
• Strong rapport‑building skills and active listening skills.
• Excellent selling, closing, persuasion and presentation skills.
• Ability to display high levels of initiative, effort and commitment to complete projects and assignments successfully.
• Ability to comprehend and communicate complex technical/medical terminology and maintain the required technical expertise including competitive product knowledge.
• Self‑motivated and disciplined.
• Good organizational and planning skills, strong attention to detail and accuracy.
• Ability to work independently and as a team member.
• Flexibility and ability to handle multiple tasks simultaneously.
• Ability to deal with people at all levels inside and outside the company.
• Demonstrated technical aptitude and proficiency in Microsoft Word, Excel and Outlook.
• Must complete client training and meet training expectations to proceed to servicing clients’ customers within program parameters.
• Ability to travel to…