Senior Sales Operations Specialist

Cohere is a leading security‑first enterprise AI company. We build cutting‑edge foundation AI models and end‑to‑end products that solve real‑world business problems.

• Partner with the VP of Sales, Americas to define and implement sales strategies, forecasts, and performance metrics.
• Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
• Work closely with the ecosystem – inside sales, solution architecture, marketing, product, and customer success teams – to ensure cohesive go‑to‑market execution.
• Monitor sales KPIs, conduct data‑driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
• Contribute to sales operations, business development, and support functions, fostering a high‑performance culture.
• Serve as a liaison between sales leadership, FLMs, ICs (sellers), and executive teams, ensuring clear communication and strategic alignment.

• 8+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software.
• Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization.
• Ability to mentor teams, drive accountability, and navigate high‑growth environments.
• Experience translating business goals into actionable sales plans.
• Executive level communication skills & experience creating board‑level presentation decks & customer engagement materials.

• A weekly lunch stipend of $75/£75 or equivalent in your local currency.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401(k), Pension Scheme.
• 100% parental‑leave top‑up for up to 6 months, for either parent.
• Annual enrichment benefits:
  • Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
  • Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation (30 working days).
• Budget for traveling to other offices if you are remote, plus an annual company offsite.

• Cohere is remote‑friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
• For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
• For those not near an office: a co‑working benefit so you can work alongside others in your city.
• Everyone receives a $500 home office stipend to set up your workspace properly.

We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.