Distributor Account Manager: Provi in Chicago and Remote

• Distributor Account Manager:
  Provi in Chicago and Remote

Provi is hiring a Distributor Account Manager to build strategic relationships with some of its most important partners: alcohol distributors across the United States. Provi operates the online ordering marketplace that connects beverage-alcohol retailers, distributors and suppliers, so this role sits directly inside the three-tier system.

You will help distributors get maximum value from Provi by driving product adoption, training sales teams and partnering with leadership to improve efficiency and business outcomes. The employer describes the role as a trusted advisor position: helping customers grow while feeding insight back into product and customer experience. It is a full-time, remote position.

• Own strategic relationships with enterprise distributor partners, engaging senior leadership, executive stakeholders, sales managers and representatives.
• Lead onboarding, product training sessions, business reviews and strategic planning conversations.
• Drive adoption of Provi's products and tools through education and best-practice recommendations.
• Identify opportunities to expand product usage and introduce additional solutions.
• Coordinate complex enterprise contract renewals, aligning pricing and terms and navigating executive-level negotiation.
• Monitor account health, manage escalations and coordinate cross-functional resources to resolve issues.

• Three to five or more years in account management, customer success, client services or sales.
• Experience managing a portfolio of customers and building long‑term relationships; enterprise accounts a plus.
• Executive presence and confidence presenting to C‑suite stakeholders.
• Comfort with CRM platforms, Salesforce preferred. Beverage alcohol and three‑tier knowledge listed as nice to have.