National Account Specialist

The National Account Specialist (NAS) manages and grows a portfolio of national account clients, serving as a primary point of contact while supporting strong client relationships, operational execution, retention, and profitable growth.

This role is focused on a portfolio of smaller and developing national accounts and combines account management with a proactive business development mindset. The National Account Specialist works closely with clients to understand their business needs, identify opportunities to expand existing programs, and ensure consistent execution across client locations.

The NAS partners cross-functionally with Operations, Sales, Finance, Marketing, Billing & Collections, and other internal teams to resolve client needs, support account performance, and identify opportunities for continued growth.

This position reports to the Vice President of Operations – Central and may require travel up to 50% based on client and business needs.

This is a remote role that may be based in any of the below metropolitan areas:

• Chicago
• Indianapolis
• Minneapolis
• St. Louis

COMPENSATION:
The Salaried rate for this position is $60,000.00 to $70,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS:
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

For more information about Aramark benefits,  Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

• Serve as a primary point of contact for an assigned portfolio of national account clients, supporting strong day-to-day relationships and overall client satisfaction.
• Develop and maintain proactive client relationships designed to strengthen retention, identify business needs, and uncover opportunities for account growth.
• Manage account performance against client expectations, contractual requirements, service commitments, and established business objectives.
• Support achievement of fiscal year portfolio objectives, including revenue growth, base business growth, retention, profitability, and other assigned financial metrics.
• Identify and pursue opportunities to expand existing client relationships through additional locations, products, program enhancements, and Aramark service offerings.
• Partner with Operations and local leadership to ensure consistent program execution and timely resolution of client service issues.
• Support contract management activities, including renewals, extensions, pricing requirements, and adherence to contractual terms.
• Execute portfolio pricing actions in alignment with client contractual terms and established business strategies.
• Partner with Billing & Collections and Finance to support pricing accuracy, accounts receivable performance, and resolution of outstanding client balances.
• Prepare for and participate in client business reviews, including development of…