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Family Coach- Rapid Rehousing

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Metropolitan Family Services
Remote/Work from Home position
Listed on 2026-02-03
Job specializations:
  • Social Work
    Family Advocacy & Support Services
Salary/Wage Range or Industry Benchmark: 44200 - 48900 USD Yearly USD 44200.00 48900.00 YEAR
Job Description & How to Apply Below

Calumet, Chicago, IL

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities.

Position: Family Coach

Location: Calumet office

Salary: The average starting salary for this position will fall in the range of $44,200 to $48,900 annually. Where candidates fall in this range will be based on skill and experience level.

Essential Job Functions
  • Works with the full family in a collaborative and supportive manner to help, motivate, and inspire individual and family goal setting while allowing the family to drive the work.
  • Has a deep respect for a family’s expertise, which is fundamental to establishing trust.
  • Helps the client to identify strengths and then works with the families to utilize these strengths and build others.
  • Uses trauma informed practices.
  • Provides services according to values and principles for family centered coaching.
  • Completes the intakes and monitors family goals and activities.
  • Provides follow up to ensure family goals are progressing or achieved.
  • Focuses services on: (1) Foster Economic Independence; (2) Increase Earning Power; (3) Support Academic Achievement; (4) Enhance Stability and Quality of Life.
  • Addresses housing related issues including lease.
  • Provides linkages to support services including transportation, childcare assistance, clothing and uniform assistance.
  • Records family progress in HMIS and case files.
  • Handles emergency and crisis situations with clients.
  • Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
  • Utilizes a team approach and works with other program staff in planning and implementation of services.
  • Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
  • Works effectively with diverse staff and service populations; accountable for providing exceptional customer service.
  • Other duties as assigned.
Knowledge,

Skills and Abilities
  • Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
  • Requires mobility to work with community-based caseload.
  • Ability to maintain assigned community and home-based services.
  • Ability to work effectively with diverse individuals and groups.
  • Must be highly organized and knowledgeable of Excel to track data.
Qualifications
  • High School Diploma or equivalent (required).
  • 2+ years of experience (required).
  • Bachelor's degree in social work or related field from an accredited college or university (preferred).
Additional Requirements
  • Satisfactorily pass all relevant screening and criminal background checks.
Transportation/Travel Requirements
  • Driving for work required with transportation of clients in a personally owned vehicle. Travel between sites required.
Physical Demands
  • Requires sitting and standing for sustained periods, frequent talking and listening, use of hands, and occasional bending, stooping, kneeling, and crouching. Close visual acuity for data preparation and computer use. Ability to walk up and down stairs to clients  apartments. May occasionally lift and/or move up to 25 pounds.
Benefits
  • Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
  • Company contributions to HSA accounts ($2,000 individual, $4,000 family), prorated to benefits start date.
  • FREE General Medicine and Behavioral Health Teladoc services for all team members.
  • Ascensus 401K plan with 4% employer match, vested at 100% on day one of eligibility.

And more. See the full benefits package for details.

More About Us

Metropolitan is Illinois  first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

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