VP, Mobile Apps Engineering Manager - MySynchrony

Role Summary / Purpose

The Vice President, Mobile Apps Engineering Manager craves working in a hands‑on system design and architecture environment and leads by example to ensure time‑sensitive projects are completed on schedule and to specification. To be successful, deep expertise in developing mobile native UI, native SDKs integrated with APIs, and web views for iOS and Android apps is required, along with the ability to manage people, influence, and lead multiple teams.

This VP will lead engineers across the development, testing, and production support of our digital servicing mobile applications by creating, developing, and supporting thoughtful solutions to anticipate bugs and maintain operational excellence. We’re proud to offer you choice and flexibility; you have the option to be remote, work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in‑person engagement activities such as team meetings, training, and culture events.

At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in‑person engagement activities such as business or team meetings, training and culture events.

• Have passion for application development in a complex ecosystem.
• Have common sense:
  Build is important, but you think through designs to ensure the best solutions first.
• Are slightly obsessed with pretty code:
  Write elegant, testable, performant code that is robust and scalable.
• Are a leader:
  This VP will influence a large cross‑functional team; are you up for the challenge?
• Learn quickly and adapt to new technology.
• Think like a customer:
  Consider UX in your decision making and think like a customer.

• Influence and deliver through multiple agile development and testing teams through all phases of the Agile development life cycle through SAFe.
• Implement new technologies and assist developers as they migrate to new technologies.
• Develop iOS, Android applications and mobile SDKs to work in a Microservices ecosystem comprising RESTful APIs, API Gateway and Spring Framework.
• Experience in architecting, delivering and supporting iOS/Android applications is a must.
• Experience managing teams, providing coaching, delivering impactful feedback, and creating an environment that fosters learning to support successful career development.
• Design data models to support complex business processes.
• Drive a CI/CD strategy using our Bitrise, Bitbucket, and uDeploy stack.
• Strong experience with App Store and Play Store ecosystems and processes.
• Working knowledge of the overall mobile industry.
• Partner with Train leaders to drive and deliver results at every Program Increment level.
• Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing mobile apps.
• Mentor and influence all levels of the team: you will have the opportunity to influence up and down the chain of command.
• Ensure compliance with architecture, security and technology standards set by Synchrony.
• Assist in crafting and maintaining the future state technology architectural strategy, along with our modernization and migration roadmap of the applications.
• Lead Agile teams as the technical expert, including PI planning, ART Sync, backlog grooming sessions, IP sprints.
• Ensure application code quality through development, test, and QE Automation.
• Define and establish Non‑Functional Requirements for Performance, Security, Reliability, Scalability, Usability, Maintainability and Portability.
• Participate in addressing root cause analysis, incident reports and provide direction in problem resolution.
• Analyze production defects, troubleshoot systems, identify root cause, and implement fixes.
• Passionate about the latest technologies, open‑source projects and languages.
• Provide 24x7 on‑call support periodically throughout the year.
• Identify ways to increase efficiency and improve system performance.
• Work with…