Senior ServiceNow Developer

Senior Service Now Developer

Location:
Remote initially, then in Atlanta, GA

Employment Type:
Full-Time

Job :

As a Senior Service Now Developer, you will make an impact by designing, developing, and optimizing enterprise Service Now solutions that improve operational efficiency and service delivery. You will be a valued member of the Service Now team and work closely with business stakeholders, platform owners, and technology teams to deliver scalable, secure, and innovative solutions across the Service Now platform.

• Design, develop, and maintain Service Now solutions across ITSM, Service Catalog, CMDB, and workflow automation.
• Build and enhance platform functionality using Flow Designer, Service Portal, JavaScript, and Service Now development best practices.
• Develop and support integrations using REST APIs, SOAP services, Integration Hub, and MID Server.
• Partner with business and IT teams to translate requirements into technical solutions that improve service delivery and operational efficiency.
• Support platform governance, upgrades, performance optimization, and production issue resolution.
• Lead technical initiatives, mentor junior team members, and contribute to Service Now roadmaps and continuous improvement efforts.

We strive to provide flexibility wherever possible. Based on this role's business requirements, this position is located in Atlanta, Georgia. The role may be performed remotely during the initial onboarding period; however, candidates should be prepared to transition to an onsite work arrangement in Atlanta as project and business needs evolve.

The working arrangements for this role are accurate as of the date of posting and may change based on project, business, or client requirements. We will always be clear about role expectations.

• 7+ years of Service Now administration and development experience.
• Strong expertise in ITSM, CMDB, Service Catalog, Flow Designer, Discovery, and Integration Hub.
• Hands-on experience developing solutions using JavaScript, REST APIs, and SOAP integrations.
• Experience supporting enterprise-scale Service Now implementations and enhancements.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience working in Agile delivery environments.
• Bachelor's degree or equivalent combination of education and experience.

• Service Now Certified System Administrator (CSA).
• Service Now Certified Application Developer (CAD).
• Service Now CIS certifications (ITSM, ITOM, CMDB, HRSD, CSM, or SPM).
• Experience with ITOM, Discovery, Performance Analytics, and Asset Management.
• Experience integrating Service Now with Microsoft 365, Azure, Entra , HR systems, or ERP platforms.
• Knowledge of ITIL best practices.

Applicants will be accepted till 9/03/2026

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

The annual salary for this position will be in the range of $110,000 - $125,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.

If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!