Real Estate Receptionist

We are seeking a full-time Administrative Professional at Keller Williams in Orland Park, IL, US. The Director of First Impressions is a crucial part of our team as he/she will be a key representative of our organization and will be the first point of contact for clients and agents. This includes greeting clients and visitors, managing phone calls, maintaining office records, and providing other administrative support.

We are looking for someone with great interpersonal skills, social media skills, and a customer-focused mindset. If you have a positive attitude and are eager to help, we look forward to hearing from you.

• Answer phone properly and route calls
• Handle earnest money
• Create and publish photo and video content to various social media platforms
• Always greet everyone with a smile and offer water or coffee
• Check and respond to email throughout the day
• Keep all common areas clean – reception, training/conference rooms, bathrooms, and kitchen
• Support questions on technology: phones, computers, printers, copiers
• Handle printer/copier maintenance
• Take and deliver messages
• Write handwritten notes & make calls monthly to agents
• Sort through mail/packages
• Keep Phone List up to date
• Handle office communication (daily emails, texts)
• Keep the Conference Room Schedule up to date and post availability daily
• Prepare Conference Room & Training Room for any meetings (wipe table, have note pads, pens ready)
• Maintain communication with vendors/sponsors
• Help manage events and classes

• A positive attitude and deep commitment to relationship building, follow-up, and customer service
• Competence with computers (Microsoft Office), fax, email, multiple-line phone system, and the Internet
• Social media/content creation knowledge
• Above average phone skills (answering with warmth & friendliness)
• Ability to be a team player who enjoys working with and assisting others
• Ability to perform multiple projects daily
• Agents come first attitude, and a reliable self-starter
• Capacity to work in a fast-paced, unpredictable environment
  
  Ability to focus, remain calm under pressure, and meet deadlines
• Motivation to be punctual, hardworking, and dependable

$30,000 - $35,000 yearly