Customer Service - Self Storage Manager

Position

Customer Service - Self Storage Manager at Public Storage

Orland Park, Illinois, United States - Full Time

Immediate

26 Feb, 26

28 Nov, 25

0 year(s) or above

Yes

Yes

No

• Customer Service
• Sales
• Inventory Management
• Cash Handling
• Cleaning
• Maintenance
• Communication
• Problem Solving
• Time Management
• Teamwork
• Flexibility
• Organization
• Attention To Detail
• Physical Stamina
• Driving
• Customer Relationship Management

Public Storage is the self‑storage industry leader and we are hiring now! Earn $17.25 per hour. Our benefits include a total rewards package available to our team. We work flexible and full‑time schedules between the hours of 9:30 am and 6 pm (weekends until 5 pm). Employees become eligible for full‑time benefits by working an average of 20+ hours – benefits include medical, dental, vision, 401(k) with match, paid time off, sick time and flex spending.

Company‑paid life, accidental death insurance and exclusive vendor discounts are also provided. Mileage reimbursement is granted when traveling between properties or for other work‑related tasks. On‑site company housing is available at many locations (performance and tenure required for eligibility). Our property managers have the opportunity to earn performance‑based bonuses!

Job Description:

Our property managers get to work independently at multiple locations, spending time both inside and outside. We assess customer storage needs and make suggestions, including selling packing and moving supplies. Daily storage unit inspections confirm inventory and availability to ensure spaces are ready to rent. Auditing cash drawers and making bank deposits are part of daily operations. We help keep customers current with payments and make reminder and collection calls when required.

Physical Requirements:

Ability to transport lift/move items weighing up to 35 pounds. Property managers should be able to walk around facilities, spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Cleaning and daily maintenance tasks include sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

Qualifications:

Experience – Successful candidates come from a variety of customer‑service‑centered sales environments (retail, restaurant, fast food or other service‑based companies). Transportation – Employees must have a valid driver’s license and use their own vehicle to travel between different work locations and/or during other work‑related activities (mileage reimbursement available).

Additional Information:
More about us! Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Our employees voted us for Best Career Growth, ranked us in the Top 5% for Work Culture and in the Top 10% for Diversity and Inclusion. Apply now for an opportunity to join Public Storage and be a part of the self‑storage industry’s #1 team!

Property managers work independently at multiple locations, assessing customer storage needs and managing daily operations. Responsibilities include inspecting storage units, auditing cash drawers, and maintaining customer payment records.