Customer Service Associate

Pay Rate: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position.

$15.00: Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$15.23: Clothing Sorter/Hanger, Hardware Sorter

$15.81: Clothing Grader, Hardware Pricer, Material Handler

Additional Benefits include:

• Comprehensive medical, dental, and vision coverage at a reasonable cost
• Specialized health programs (quit smoking, counseling, diabetes management, chronic joint pain)
• Paid Time Off, Sick Pay, Vacation Pay (approximately 1-2 weeks)
• 6 paid holidays plus 1 to 2 floating holidays
• Up to 50% off store merchandise
• Flexible spending accounts for pre-tax health and daycare expenses
• Employee Assistance Program (EAP) with resources for work-life balance
• Retirement Plan with 401k and company matching
• Life insurance options, including supplemental plans
• Performance Merit Increases

Who we are: As a leading thrift operator in the US, Canada, and Australia, our mission is to promote reuse and sustainability by providing community-donated and purchased goods, supporting local nonprofits, and reducing landfill waste. We are committed to our #Thrift Proud movement and serve millions of customers through over 300 stores and 22,000 team members.

Our brands include: Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions: We are hiring Full Time and Part Time Customer Service Associates to create excellent experiences for customers, donors, and team members.

What you can expect:

• A celebration of diversity and individuality
• Work in a purpose-driven company positively impacting the planet and communities
• Career development opportunities with our store expansion plans

What you get: Comprehensive onboarding and training through Savers University, developing about 90% of our training internally, supported by renowned external providers.