Pest Control Technician

Pest Control Technician Who You Are

The Pest Control Technician is a field-based role responsible for delivering pest management services to residential and/or commercial customers. Technicians perform scheduled and on-demand treatments, complete all required service documentation, communicate professionally with customers, and operate in full compliance with company policies, state pesticide regulations, and label requirements. This role works under the direct supervision of a Service Manager – Pest Control as required by applicable state law.

• Perform scheduled pest control services for residential and/or commercial accounts on assigned route
• Identify and assess pest activity, conducive conditions, and evidence of infestation at each property
• Apply pesticides and pest management materials in strict accordance with label directions, company protocols, and state regulations
• Install, monitor, and service bait stations, traps, and other pest management devices
• Perform interior and exterior treatments using appropriate equipment (sprayers, dusters, bait guns)
• Identify and communicate structural deficiencies or conditions contributing to pest activity to customers
• Complete follow-up and callback services as assigned, ensuring customer satisfaction

• Complete all required service records for every visit — including products applied, EPA registration numbers, amounts used, target pests, treatment areas, and re-entry intervals
• Record customer notification delivery and ensure all documentation is submitted on the same day
• Use company mobile software or paper records to complete service reports accurately and on time
• Report any product discrepancies, spills, or application errors to the Manager immediately
• Maintain personal license documentation and ensure credentials are current and accessible

• Arrive on time, in clean uniform, with a professional and courteous demeanor
• Communicate re-entry interval requirements clearly at every service — verbally and in writing as required
• Leave service documentation (door hangers, service reports) when customers are not present
• Notify/document customers of any unusual pest activity, damage observed, or recommended follow-up actions
• Escalate customer complaints or concerns to the Manager — do not attempt to resolve warranty or service disputes independently

• Conduct pre- and post-shift vehicle inspections and report any mechanical issues
• Maintain a clean, organized, and properly stocked service vehicle always
• Safely transport, handle, and store all pesticide products per DOT and company requirements
• Properly clean, maintain, and store all application equipment after each use
• Ensure all required placards, permits, and documents are current and present in the vehicle

• Wear and properly use all required PPE (personal protective equipment) for every application
• Follow all company safety protocols and OSHA guidelines
• Immediately report any accidents, pesticide exposures, or near-miss incidents to the Manager
• Attend all required safety training meetings and complete assigned safety courses
• Never apply a product without reviewing the label first — the label is the law

• High school diploma or equivalent (GED accepted)
• Valid state pest control technician license or registration — OR ability to obtain within 90 days of hire (varies by state)
• Valid driver's license with a clean driving record acceptable to company insurance requirements
• Ability to pass a background check and drug screen
• Basic reading and writing skills sufficient to complete service records and follow product labels
• Reliable, punctual, and physically capable of performing field work in variable conditions

• 1+ years of pest control, lawn care, or related field service experience
• Familiarity with common structural pests: termites, ants, cockroaches, rodents, bed bugs, mosquitoes
• Experience using pest control business software or mobile service apps
• Customer service or field service experience in any industry

• Physically demanding outdoor and…