Custodial Specialist II

Facilities and Business Operations

Facilities and Business Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world‑class campus experience.

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The Housekeeping Department within Facilities and Business Operations is seeking a Custodial Specialist II to help maintain a clean, safe, and efficient campus environment. This role focuses on both routine and project‑based cleaning, including deep cleaning, floor and carpet care, light pressure washing, and supporting work requests through the Integrated Work Management System (IWMS). The position also involves assisting with training new staff and requires strong attention to detail, independence, and technical skills.

• Perform deep cleaning and restorative projects, including hard floor care, carpet cleaning, and pressure washing. Complete routine cleaning tasks for assigned areas in compliance with cleanliness standards established for Custodial Specialist I roles.
• Utilize specialized cleaning skills for project work as directed by the supervisor, ensuring tasks align with process guides. Gather appropriate supplies and equipment for each project, such as those required for hard floor or carpet care.
• Identify and submit work requests to address any deficiencies found during inspections or regular duties. Provide training and support to team members on Standard Operating Procedures, equipment operation, and safety protocols as needed.
• Ensure the efficient operation of custodial equipment and supplies. Report inventory needs and maintain proper care of unit equipment. Stock supplies in designated areas according to delivery schedules to ensure smooth operations.

Completion of 9th grade and 2+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

• 2+ years of previous work experience in a custodial or similar role with a focus on floor care.
• Knowledge of floor care process for hard surfaces including pressure washing, stripping, and restorative practices.
• Ability to use small and large tools required for essential tasks (floor care equipment, mop/mop bucket, dust mop, broom, scrub pad, radio, etc.).
• Proficiency with standard office software applications and devices for work order systems (IWMS).
• Ability to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (iPad for Integrated Work Management Systems PM checkpoints), comprehend standard safety procedures, and utilize telecommunication devices.
• Adaptable to work assignments and flexible for urgent trade requirements.
• Understanding of safety guidelines and able to use approved chemicals by Environmental Health & Safety to perform essential job functions.
• Capable of operating a fleet vehicle as necessary.
• Ability to understand and follow written and oral instructions.
• Demonstrated capabilities in interpersonal skills, memory, attention to detail, calculation, reading, evaluating, comprehension, and organizing.

The UCF policy requires completion and passing of a physical exam for this position.

Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• For more benefits information, view the UCF Employee Benefits Guide

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment…