Residential Chief Engineer

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile.

We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.

The Engineering Manager supports the Director of Engineering in the daily operation, maintenance, preservation, and enhancement of the residential property's building systems, common areas, and physical assets. This position is responsible for coordinating day-to-day engineering operations, preventive maintenance activities, resident service requests, vendor services, and building maintenance programs to ensure the property operates safely, efficiently, and in accordance with Four Seasons standards.

The Engineering Manager works closely with Residential Management, residents, contractors, and service providers to support building performance, regulatory compliance, asset preservation, and resident satisfaction. This role combines technical knowledge, operational oversight, and resident service with limited supervisory responsibilities to support the overall success of the Residential property experience. This position is actively involved in daily building operations and maintenance activities and may be required to respond to emergencies, critical incidents, and operational issues outside normal business hours.

• Conduct oneself in a professional manner at all times, reflecting the standards of Four Seasons Hotel and Residences.
• Promote a culture of safety, service excellence, teamwork, and accountability.
• Represent the Engineering Department professionally in interactions with residents, homeowners, vendors, contractors, and internal departments.
• Participate in operational, safety, and engineering meetings as required.

• Serve as the on-site lead for daily building operations while utilizing Engineering resources and support. This role will manage 3rd party vendors to complete repairs and other tasks and eventually build a maintenance team.
• Oversee the operation, maintenance, and repair of building systems including HVAC, electrical, plumbing, fire and life safety systems, painting, carpentry, and general building equipment.
• Conduct routine inspections of residential units, common areas, amenity spaces, and back-of-house areas to identify maintenance needs, safety concerns, and opportunities for asset preservation.
• Coordinate and track work orders through the Service Request Management System, ensuring timely completion and follow-up.
• Support preventive maintenance programs designed to maximize equipment reliability and operational efficiency.
• Maintain maintenance records, equipment histories, inspection reports, inventory records, and preventive maintenance schedules.
• Monitor utility consumption and identify operational concerns, irregular usage trends, or efficiency opportunities.
• Coordinate corrective maintenance activities while…