Lift Truck Service Technician III

Primary

Job Role
Works under the guidance of a qualified shop or field service technician in the disassembly, repair, re-assembly and test of components.

Primary

Job Role
Works under the guidance of a qualified shop or field service technician in the disassembly, repair, re-assembly and test of components.
Repairs or replaces defective parts on machinery/equipment. Disassembles components and properly clean parts.
Inspects components to ensure maximum parts are being reused to control repair costs.
Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensures they are legible and accurate with sufficient detail for service accounting needs.
Demonstrates utilization of dealer computer systems for work orders and other documentation.
Maintains a minimum set of tools required for job performance.
Works in a neat, orderly, and safe manner while caring for and maintaining company machines/equipment.
Performs other duties as assigned.
Essential Job Competencies
Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Confidence and Drive Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Self-Aware Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas.
Personal Development Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Managing Change Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness. Helps individuals and groups manage the anxiety associated with significant change. Establishes processes to manage the orderly implementation of change.
Customer Oriented Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses…