Factory Support Technician; Marine Industry

Travel Repair Technician (Marine Industry)

Job Category: Customer Support

Requisition Number: FACTO
001463

• Posted :
  August 7, 2026
• Full-Time

Showing 1 location

Job Title: Factory Support Technician

Employment Type: Full-Time

Classification: Non-Exempt

Reports To: Factory Support Team Leader

Why Regal?

For over five decades, Regal Boats has been a beacon of excellence in the boating industry. As a family-owned and operated company since 1969, we take immense pride in our tradition of craftsmanship and quality. With a dedicated team of 600+ skilled members, we have continued to innovate and build stunning 20-50-foot boats that embody the essence of luxury and performance.

What sets Regal Boats apart is our status as a privately owned company, allowing us to stay true to our values and focus on our team members. We believe in the power of nurturing our team, fostering a culture of growth, and offering advancement opportunities. At Regal Boats, your passion for boating and dedication will be rewarded with a fulfilling and dynamic career journey.

Our Mission: With God’s help we will develop an exceptional team dedicated to enriching lives and providing an awesome boating experience.

JOB DESCRIPTION

Summary

Regal Boats is seeking a dynamic and results-oriented individual to join our team as a Factory Support Technician. This role involves providing exceptional customer service and after-sales support, with a focus on supporting daily service shop operations. The successful candidate will demonstrate technical expertise, excellent problem-solving skills, and a commitment to delivering the highest level of customer satisfaction.

Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Shop Operations:
  • Perform Factory Support operations with high efficiency, quality, and timely completion of repairs and maintenance tasks.
• Boat Show Setup & Support:
  • Collaborate with sales, marketing, and production teams to set up & support boat shows and marketing events, ensuring boats are prepared to meet quality standards.
• Work collaboratively within the team, providing support and assistance to fellow technicians.
• Customer Service:
  • Provide exceptional customer service, addressing inquiries, concerns, and issues with professionalism and a solutions-oriented approach.
• Technical Expertise:
  • Utilize strong technical knowledge to diagnose and repair boats, offering guidance on complex issues and ensuring high-quality workmanship.
• Safety and Compliance:
  • Uphold safety protocols and industry regulations, ensuring a safe working environment and compliance with standards.
• Training Support:
  • Support training and development initiatives, staying informed about industry trends, technologies, and product developments.
• Assist with any other duties as assigned.

Required Qualifications

• 3-5 years of experience in the marine industry.
• Open availability and willingness to travel.
• High school diploma or equivalent.
• Proven technical expertise in boat systems, engines, electrical systems, and plumbing.
• Proficient in all aspects of trailering a boat.
• Experience with fiberglass and resin.
• Excellent diagnostic and problem-solving skills.
• Customer-focused with exceptional interpersonal and communication skills.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.
• Valid driver's license and availability for extensive travel.
• Must possess or be able to obtain a valid passport.
• Conversational English.

Preferred Qualifications

• Experience with gel coat repair
• Possess or be able to obtain a captain's license (reimbursed by the company).
• Attention to detail and ability to work collaboratively in close proximity to others.
• Unders…