Concessions-Food & Beverage- Concessions Cashier and Stand Attendant

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- Concessions Cashier and Stand Attendant role at ASM Global

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- Concessions Cashier and Stand Attendant role at ASM Global

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Position Title:

Toyota-Arena Concessions Cashier and Stand Attendant

Department:
Food & Beverage

Reports To:

Concessions Supervisor and Manager

Classification:
Part-Time

Compensation: $19.00 an hour

Please note that the Toyota Arena Food and Beverage employees are covered by a collective bargaining agreement with Unite Here Local 11, and union membership is a condition of employment is a union membership.

Position

Description:

The Concessions Cashier and Stand Attendant is responsible for providing exceptional food & beverage event day service to Arena guests, while exhibiting a warm, friendly and professional demeanor to build relationships that will enhance the guest experience.

Essential Functions:

Assists in maintaining, organizing and cleaning all equipment

Attention to detail and consistency in every aspect of service

Ensures all merchandizing and signage is properly displayed for each event

Must adhere to the Company dress code which includes wearing black pants and non-slip soled closed toe shoes

Obtain assigned workstation at beginning of shift

Greet guests in a warm and welcoming manner

Accurately use POS system while serving high volumes of guests in concessions stands

Follow cash handling and tip reporting guidelines

Expedite guest food orders in a timely manner at concession stands or portables

Stock product, set up condiment stations, cashier stations and display baskets

Thoroughly complete all station set-up and breakdown responsibilities

Practice proper product control and handling of all inventory and equipment

Partner with other team members to ensure food and beverage quality

Assist in preparation of food items

Check concessions equipment to ensure proper use

Understand and execute responsible alcohol service

Understand and maintain proper sanitation and food safety

Be comfortable with the Arena and know how to navigate personally, as well as, assist guests

Help maintain and ensure excellent customer service

Abides by all Company policies in the Human Resources Policies and Procedures, the Business Code of Conduct

Other duties as assigned

Experience/Training/

Education Requirements:

Must be a minimum 21 years of age

High school Diploma or GED

Previous customer service and cash handling experience is a plus

Basic math and cash handling experience

Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues

Working knowledge of food production techniques, purchasing, and sanitation procedures

Excellent written and verbal communication skills

Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions

Must be able to work evenings, weekends, and holidays

License/Certificate:

Food Handlers Card

TIPS Certified

Ability to:

Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork

Ability to work with minimal supervision

Ability to interact with all levels of customers and staff including management

Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours

Communicate effectively both verbally and in writing with all staff and vendors.

Be detail oriented

Present a professional appearance and demeanor at all times during the workday

Excellent organizational and planning skills

Excellent communication and interpersonal skills

Strong customer service orientation

Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service.

Positive attitude and neat appearance

Work ethics encourages strong urgency and quality in a team environment

Physical and Environmental Requirements:

This position requires standing, walking, bending and lifting 25lbs. throughout the day as well as working at the computer; irregular hours will be required.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.

This position may require work inside or outside of the building, as needed by events.

Recruiter
- Wendy Canahui

ASM
- Toyota-Arena
4000

E. Ontario Center Parkway Ontario, CA. 91764

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal…