Outlet Quality Associate

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Quality Associate to join our team in executing maintenance and housekeeping initiatives for the RH Outlet. They will work in close partnership with the Outlet Team to ensure all maintenance needs are met and are held to RH standards.

• Live Our Vision, Values and Beliefs every day
• Plan, coordinate and oversee facility maintenance, repair, and housekeeping operations
• Ensure the upkeep and functionality of all facility areas, including the building exterior and interior, grounds, systems, and storage structures
• Manage preventive maintenance programs for equipment and operational assets, including doors, carts, dollies, tools, and ladders
• Minimize operational disruptions through effective prioritization, scheduling, and execution of preventive, predictive, and reactive maintenance activities
• Maintain a safe and compliant work environment by upholding OSHA and HAZMAT standards and requirements

• Demonstrate a commitment to Quality with exceptional attention to detail
• Perform preventive maintenance and repair activities
• Identify opportunities for process improvement and implement practical solutions
• Demonstrate strong communication, organization and project management skills
• Manage multiple priorities and execute effectively in a fast‑paced environment

• Lift and mobilize items up to 75 lbs. while utilizing appropriate equipment and techniques
• Maneuver effectively around Outlet floor, stock room and office
• This role entails prolonged standing, twisting, reaching, stooping, kneeling, squatting, bending and climbing

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.