Medical Imaging Field Engineer - Louisville​/Lexington, KY

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Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer I, you will be responsible for :

• Servicing CT, Pet CT, and Nuclear Medicine Imaging Equipment in the Louisville/Lexington, KY area. Customer Service Engineer Level based on prior experience.
• Field-based, customer-facing role that installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
• Delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance.
• Managing financial performance within the territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
• Managing company assets including a company car, cell phone, computer, tools, inventory parts, etc.
• Establishing and maintaining proper business relationships with customers and peers, and performing necessary administrative duties accurately.

This position may suit you best if you are familiar with what is below, and would like to develop your career with Healthineers

• Knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
• Ability and experience to establish and maintain proper business relationships with customers and peers, and perform necessary administrative duties accurately.
• Experience in testing, repairing and maintaining capital medical equipment.
• Strong customer service and communication skills.
• Proficiency in the use of tools and service test equipment.

Required skills to have for the success of this role

• Minimum high school diploma, Technical Degree or equivalent experience.
• 1-2+ Years of field service experience is desired.
• Proficiency in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
• Strong customer service and communication skills.
• Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification.
• Valid driver’s license, ability to drive independently day and night, and good driving record required.
• Physical Requirements:
  
  Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.

This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver’s license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations unless such restriction is prohibited by state/local law.

The base pay range for this position is: $45,180 - $62,128. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company’s plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affri ...

EEO is the Law: Applicants and employees are protected under Federal law from discrimination.

Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation, please complete the accommodations form.