Customer Service Representative

Overview

Compensation Range: $15.00 to $17.00 Hourly

Location:

1235 E Dundee Rd, Palatine, Illinois 60074 United States of America
U-Haul is seeking friendly, motivated people for the position of Customer Service Representative. The role involves representing U-Haul with customers, inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment. On-the-job education is offered.

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.
• Other duties as assigned.

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

The work involves moderate risks or discomforts which require safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. Protective clothing or gear such as masks, goggles, gloves or shields may be required. Physical demands include long periods of remaining stationary, moving around indoors and outdoors, reaching objects at varying heights, and moving equipment weighing a minimum of 50 lbs, assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other basis protected by law. Individual accommodations are available on request during the selection process. Information obtained during this process will be shared on a need-to-know basis.

Information about nicotine restriction and state-by-state hiring practices is included in the original posting. This content is provided for context and does not alter essential job responsibilities or qualifications.