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Student Aide - Prospect Heights Learning and Career Center
Job in
Palatine, Cook County, Illinois, 60251, USA
Listed on 2026-08-22
Listing for:
Harper College
Part Time, Apprenticeship/Internship
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
This position is located in Prospect Heights at the Learning and Career Center (LCC) satellite location - 1375 South Wolf Road, Prospect Heights, IL 60070, approximately 10 miles East of the Palatine campus.
Overview Schedule InformationThe LCC has long regular open hours (see below); student worker schedules are determined individually based on course schedule and LCC shift coverage needs:
- Sunday N.A.
- Monday 8 am - 10 pm
- Tuesday 8 am - 10 pm
- Wednesday 8 am - 10 pm
- Thursday 8 am - 10 pm
- Friday 8 am - 4:30 pm
- Saturday N.A.
15 hours per week standard; maximum 20.
Duties of Position- Greets and assists Harper College Learning and Career Center students, employees, and the public. Provides excellent customer service to all site users. Answers phones; assists with applications; accesses multiple information systems for operations support; assists with events and programs including the LCC food pantry; and works with a variety of staff for special projects as needed to support faculty, students, and the community.
- Multilingual students (especially speakers of Spanish, Ukrainian, Russian, and other high-frequency world languages) are an asset, but languages are not a requirement of the job. An inclusive attitude, comfort with learning new technology, and excellent customer service orientation is key.
- Occasional lifting up to 25 lbs. is required, as is the ability to push heavier wheeled items.
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