Contingent Project Manager - Digital Accessibility

Responsibilities

The Project Manager, Digital Accessibility will coordinate and facilitate institution-wide initiatives that enable respective departments to achieve and sustain compliance with ADA Title II, WCAG 2.1 AA, and related standards. This role is designed as a collaboration-first, enablement-focused project manager who ensures that areas responsible for the work maintain ownership while the PM guides planning, alignment, timelines, accountability, and cross-functional communication.

Characteristic Duties:

The Project Manager will not perform most of the technical or remediation tasks directly. Instead, they will:

• Partner with functional areas to clarify roles and responsibilities
• Ensure progress, alignment, and follow-through
• Facilitate planning, prioritization, and governance
• Coordinate with external consultants doing document or instructional content remediation
• Maintain project visibility, reporting, risk management, and executive updates

Key Responsibilities:

1) Program & Project Leadership

• Manage the overall accessibility program plan, with an emphasis on supporting and coordinating work performed by functional owners (e.g., IT, HR, Marketing, Academy for Teaching Excellence, Access & Disability Services).
• Maintain timelines, dependencies, risks, and status reporting without assuming direct ownership of remediation or technical tasks.
• Facilitate taskforce meetings and ensure decisions, roles, and commitments are documented.

2) Web & Intranet Accessibility (Coordinating Role)

• Coordinate with Information Technology and Marketing to schedule, track, and report on accessibility audits, defect remediation, and monitoring.
• Ensure website "page" owners remain accountable for corrective actions within their areas (e.g., program pages, departmental pages).
• Support IT in updating Accessibility Statements and governance assets, rather than completing these directly.

3) HR Onboarding & Enterprise Training

• Collaborate with Human Resources and Information Technology to integrate accessibility expectations into onboarding.
• Support departments that create training materials by defining standards, timelines, and review cycles.
• Coordinate the rollout of trainings while HR, IT, and Academy maintain content ownership.

4) Document Remediation, Content Standards & Procurement Accessibility

• Partner with IT, Procurement, and departments producing high-impact content to ensure standards, templates, and workflows are implemented.
• Collaborate with the Procurement department, Digital and Adaptive Technology Coordinator, and IT to help develop and support a process that ensures all newly purchased software and technology tools meet current WCAG accessibility standards.
• Coordinate with internal and external remediation teams; the PM does not perform remediation work.
• Track progress and ensure departments, including Procurement, remain accountable for the documents and technology tools they own and implement.

5) Faculty Materials & LMS Support

• Collaborate with the Academy for Teaching Excellence, Digital Accessibility Coordinator (faculty), Digital and Adaptive Technology Coordinator, and external vendors supporting instructional materials.
• Ensure faculty-support areas lead and complete remediation, training, and process integration, in collaboration with academic deans as needed.
• Monitor milestones and provide structured communication and alignment.

6) Sustainability & Governance

• Lead development of a long-term ownership model where divisions retain responsibility for maintaining accessibility in their respective domains.
• Facilitate RACI definitions, governance rhythms, and KPIs-without assuming operational ownership.
• Consolidate inputs from IT, HR, Marketing, and academic units to produce sustainability documentation.

7) Communications & Change Management

• Coordinate with Marketing & Communications to create and deliver communication plans.
• Ensure units develop necessary change content while the PM supports timelines and alignment.

8) Reporting & Executive Updates

• Provide visibility to the Taskforce and Executive Cabinet by synthesizing updates from responsible areas.
• Maintain decision logs, risk registers, and overall program status.

Reporting…