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Technical Manager

Job in Palatine, Cook County, Illinois, 60251, USA
Listing for: Paralegal Studies Association at Harper College
Full Time position
Listed on 2026-07-14
Job specializations:
  • Management
    IT Project Manager, Operations Management, Project & Program Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Minimum Acceptable Qualifications

Education:

Bachelor's degree in a technology‑related field or a combination of a Bachelor's degree in an unrelated field and relevant work experience. Master’s degree in a technical field or business preferred.

Experience:

Five years of project management and/or supervisory experience required. Ten years of progressive experience in a technical role. Must possess excellent verbal and written communication skills as well as the ability to grasp a quick understanding of new situations.

Job Responsibilities
  • Plan, direct, and oversee operations of the technical team.
  • Develop and maintain procedures that enable and encourage optimum performance of technical professionals.
  • Provide coaching and career development to team members.
  • Manage a team of technical professionals that provide technical support to the Harper College community.
  • Manage, monitor, and maintain the production environment.
  • Conduct business process analysis; proactively identify areas of improvement to optimize current technology.
  • Administer, maintain, develop, and recommend policies and procedures for ensuring the security and integrity of College systems.
  • Stay current with industry developments and standards in order to make recommendations for technology improvements, acquisitions, and/or development.
  • Lead technical projects in support of organizational and institutional goals. Prepare project activity and progress reports for the management team.
  • Develop documentation and procedures to reduce errors and outages and increase the ability for anyone on the team to perform standard procedures.
  • Perform duties associated with managing staff, including assigning personnel and other resources to projects and initiatives.
  • Function as a member of the technical management team that integrates educational, fiscal, technology, and personnel planning to achieve the College’s mission.
  • Collaborate with peers to adhere to best practices and process standardization.
  • Develop and lead management of suppliers with a focus on cost reductions and service improvement.
  • Serve on committees, councils, task forces, and project teams.
  • Provide 24/7 support.
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