Team Member, Retail

Starting rate at $15.00 per hour.

Earn additional income through our Employee Referral Program.

Supports the Goodwill Mission by pricing donations sold on the sales floor. Meets pricing goals, follows pricing guidelines, and maintains an efficient donation flow to ensure a smooth customer service experience.

Greets donors, accepts donations, organizes the production area by sorting incoming donations, and provides excellent customer service to donors and teammates.

Organizes the sales floor, assists customers in finding items, serves as a Goodwill ambassador, offers outstanding customer service, answers questions, and ensures a pleasant shopping experience.

Builds customer relationships, rings up sales transactions accurately, informs customers how their purchases help others get jobs, and ensures every customer leaves with a positive impression.

• Starting at $15.00 per hour
• Employee Referral Program – earn $250 or more per referral after probation
• Flexible scheduling to accommodate life
• No extended hours during the holiday season
• Career growth opportunities through specialized training and development
• A guaranteed 10,000 steps to keep you active and healthy
• 20% store discount on purchases
• Early access to wages
• Variety of tasks – never the same day or donation twice
• Referral bonus after probation to add income

• One year of customer service, retail, or production experience is preferred.
• Must be able to stand, bend, and reach for the duration of your shift while maintaining a customer service mindset.
• Donation Attendants must be able to lift, push, and pull a minimum of 50 pounds and maintain customer service standards when interacting with donors.

Compensation is determined by education, experience, internal equity, market demands, and other qualifying criteria. Certain roles may participate in an incentive plan, which does not guarantee an incentive payment and is subject to change.

We offer a competitive benefit program that may include medical, dental, vision, short and long‑term disability, life insurance, retirement plan, paid time off (PTO), and more. Benefit specifics vary by full or part‑time status, contract type, and other factors.

Equal Opportunity Employer (SEW)