General Assistance Caseworker

Palatine Township General Assistance Caseworker –
Full Time

If you enjoy helping others, solving problems, and making a meaningful impact in your community, we invite you to apply for the Caseworker position at Palatine Township. In this role, you will conduct evaluations, determine program eligibility, provide client assistance, coordinate referrals to community resources, and manage an active caseload.

The ideal candidate is compassionate, motivated, and committed to supporting individuals as they overcome barriers and work toward greater stability and an improved quality of life.

Requirements:

• Proven excellent case management knowledge and skills
• Proficiency in Microsoft Office Suite
• Clear, concise communication and writing skills
• Ability to lift 35 lbs. and stand for prolonged periods of time
• High School Diploma or GED
• Undergraduate degree in social sciences or related fields preferred
• Special consideration will be given to multilingual candidates

Duties & Responsibilities:

• Excellent customer service abilities including interpersonal skills
• Perform duties with trust and confidentiality
• Skilled in active listening
• Ability to establish priorities, work independently and follow protocols
• Knowledge and skill in database and software programs
• Partner with other governmental units
• Analyze and interpret government and agency correspondence, policies and procedures
• From $20/hour, commensurate with experience
• IMRF Fully Funded Pension Plan (FT only)

Candidate must be at least 18 years of age and legally eligible for employment in the United States.