Lead Public Safety Telecommunicator *Internal

Flagler County is dedicated to enriching the lives of those we serve and strives to deliver a vibrant and prosperous community with a focus on providing exceptional quality of life. As we work together to put the needs of our community first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family now, and in the future.

And with continuing education and advancement opportunities, you can build a long, successful career with us. You’ll thrive in an environment where we build a culture of innovation by encouraging collaboration and empowering staff to facilitate positive outcomes. We understand the importance of work/life balance, having flexible work schedules and the ability to be able to afford health insurance. That’s why our benefits are known to be some of the best around!

We offer a robust benefit package that includes low-cost health insurance, no cost onsite wellness center and gym, retirement in the Florida Retirement System, County paid basic life insurance, 14 paid holidays, generous personal leave, tuition reimbursement, longevity pay, and wellness programs
to support a happier, healthier you. At Flagler County we aspire to be the catalyst that makes us an employer of choice.

The Lead Public Safety Telecommunicator is designed to formally recognize communications center employees who have demonstrated advanced knowledge and sustained performance in their role. To qualify, an employee must have a minimum of three (3) years of continuous full-time service as a Public Safety Telecommunicator II within the Flagler County Emergency Communications Center. This classification is not a supervisory rank; however, individuals designated as a Lead PST may serve as the Acting Supervisor in the absence of a Shift Supervisor.

• Successfully demonstrate all knowledge, skills and essential functions required of a Public Safety Telecommunicator II.
• Serve as Acting Supervisor in the absence of a Shift Supervisor, providing leadership, guidance, and support to staff as needed.
• Proactively contributes to the efficiency and improvement of the center operations through positive initiatives, problem-solving, and mentorship of team members.
• During emergencies, all employees are considered essential personnel and may be required to perform alternate duties.

These essential functions are not to be construed as a complete statement of all duties performed. All employees will be required to perform other job-related duties as required.

• Must have at least three (3) years of continuous full-time service in the Flagler County Emergency Communications Center as a PST II
• Must be able to work day, nights, weekends and / or holidays.
• Must be available to work during natural disasters.
• Must possess a current 911 Public Safety Telecommunicator certification through Florida Department of Health.
• Must possess a current FCIC / NCIC certification.
• Must possess a current EMD certification.
• Must possess a current CPR and T-CPR certification.
• Must possess all required FEMA courses.

Flagler County is a drug free workplace, some positions may require a pre-employment drug screen.

Flagler County, Florida is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Flagler County, Florida will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

In addition to knowledge, skills and abilities required of a PST II, a Lead PST must demonstrate the following:

• Knowledge of supervisory principles and…