Field Service Technician III - Air Compressor

Primary Job Responsibilities

• Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
• Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry.
• Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
• Perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repair with lower level troubleshooting.
• Works in a neat and orderly fashion, constantly looking for ways of improving methods of work, work area, and safety standards. Maintains field service truck, as applicable, in proper condition by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties.
• Inspects components to ensure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
• Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost overruns prior to the job being completed.
• Approaches work in a positive manner, maintains conduct that is supportive of the work team and sets the standard for others to follow. Contributes to team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
• Performs other duties as assigned.

• Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
• Job Specific
  
  Skills:
  
  Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the LMS and other applicable sources. Demonstrates effective application of job-specific knowledge, skills and ability required to resolve job-related challenges.
• Communication: Uses active listening skills, conveys information with appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred.
• Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved to learn perspectives. Makes difficult decisions in a timely manner.
• Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations.
• Confidence and Drive: Confident in own ideas and capability; approaches challenging tasks with a “can‑do” attitude.
• Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Finds alternative ways to reach goals or targets.
• Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments, respects confidentiality, and takes responsibility for quality and timeliness.
• Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job-related areas.

• Formal
  
  Education:
  
  High School diploma or GED
• Experience:
  
  1–2 years

• Proficient in the use of a computer, Microsoft Office products, and relevant dealer software programs.

• Job requirements frequently change requiring re‑training once or more per year.

• Problem Solving: Job requires problem solving ability; established examples or guidance are not always available.
• Creativity: Job requires some creativity to generate solutions or improve effectiveness within well-established boundaries.
• Autonomy: Job is regularly monitored to determine outcomes. Assignments allow some discretion in decision‑making and setting priorities within well‑established parameters.

• Stress Load: Occasional exposure to these stresses (less than 20% of the…