Departmental Assistant- Academic Advising Center Job Palos Hills area,Illinois USA,Administrative/Clerical

Departmental Assistant
- Academic Advising Center Please see Special Instructions for more details.

Please do not apply through third party sites. Please apply through jobs.moraine valley.edu

For consideration, apply by application review date with complete information. Please contact hr if you have any questions or to notify if you are an internal applicant.

Position Information

Job Title Departmental Assistant
- Academic Advising Center

Classification Title

Department Counseling

Work Location Main Campus

Duties

Under general supervision, performs varied clerical and typing duties in the Academic Advising Center. Requires a knowledge of general office routine and procedures. The Departmental Assistant is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.

Summary of essential duties and responsibilities includes the following:

Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employer.
Types letters, memoranda, records from copy or rough draft following standard procedures as to composition, some of which may be confidential in nature.
Types and may assist in compiling periodic reports or other departmental material on the basis of general instruction.
Files correspondence and other records according to established file classification system.
Answers telephone and gives information to callers or routes call to appropriate official and places outgoing calls.
Greets visitors, ascertains nature of business, and conducts visitors to supervisor or appropriate person.
Performs a variety of duties that are specific to the office of assignment and that require knowledge of the procedures, functions, and software programs used by that office.
Performs related duties as assigned.

The Academic Advising Center and New Student Orientation is a fast‑paced environment providing services to thousands of students annually. Departmental Assistants are key team members supporting the welcome desk check‑in process, sorting departmental email, answering phone calls, providing basic answers to common questions, and supporting the Academic Advisors and staff as they provide services to students.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs a variety of duties and takes on a variety of responsibilities that are specific to the office of assignment and that require knowledge of the procedures, functions, and software programs used by that office.

Maintains front‑office management and maintains department organization, including filing, organizing, and updating correspondence and other records according to established file classification system(s).

Reads and routes incoming mail; locates and attaches appropriate file to correspondence to be answered by employer; prepares outgoing mail; and monitors the department’s email.

Composes, types, and sends emails, letters, and correspondence without supervision. Types memoranda, records from copy or rough draft following standard procedures as to composition, some of which may be confidential in nature.

May assist in compiling periodic reports or other departmental material on the basis of general instruction.

Answers telephone and assists callers or routes call to appropriate official or department and places outgoing calls without supervision.

May schedule appointments for supervisor and staff.

Greets visitors, ascertains nature of business, and refers visitors to supervisor or appropriate person or department.

Assists, corresponds, and interacts with students on a daily basis, including, serving as a liaison between students, parents, faculty, staff, and the department; referring them to the appropriate departments and resources, on and off campus; and providing technical assistance.

May record minutes of staff meetings.

Makes copies of correspondence or other printed matter.

May assist with department budget.

May assist student employees and department tutors as needed.

May schedule, administer, and/or proctor classroom and placement tests.

Maintains the department’s database.

May represent the department at various campus events to connect students with…