Clerical Student Employee (IT- User Support Services Job Palos Hills area,Illinois USA,Administrative/Clerical

Position Title:

Clerical Student Employee (IT
- User Support Services)

Posting Number:

SE0050

Student

Employment Type

of Position:

Clerical

Academic Year:

Actual Salary:

$15.00

Semester:

Spring , Fall

Department:

Client Services

Supervisor:

Hanan Bekri

Direct Supervisor Email:

bekrih

Direct Supervisor Phone:

Work Location:

Main Campus

Duties/

Skills:

General Administrative Skills, Interpersonal Skills, Organizational Skills, Microsoft Office Skills, Data Entry, Answer Phones, Ability to maintain strict confidentiality, Good Judgement, Good oral and written communication skills, Lab preparation, Equipment distribution and maintenance, Ability to assist students with basic lab procedures and equipment use

Qualifications-The student hired for this position should know how to::

Effectively Communicate:
Student must have effective and clear verbal and written communication (including listening skills).
Demonstrate Critical Thinking:
Students must engage in critical thinking (problem solving, decision-making, applied knowledge, creativity) to initiate and implement solutions to problems.
Participate as a Productive Member of a Team:
Student must use teamwork skills (relationship building, interpersonal skills) and become a contributor to the department.
Utilize Information & Technology Effectively:
Student must have current technology skills (Microsoft Word, Excel, PowerPoint, Internet, Email, etc.).
Implement Self-Management

Skills:

Student must be dependable with strong work habits; able to manage time and priorities, work independently, punctual and operate for the greater good & provide service to all.
Cultural Inclusion:
Student must demonstrate openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and value individuals’ differences.

Days Needed:

Monday, Tuesday, Wednesday, Thursday, Friday

Times Needed:

Candidate should be available more often in the mornings than in the afternoons.
Monday – Thursday: 7:00AM – 8:00PM
Friday: 7:0AM- 6:00PM*

Additional

Job Duties /Skills/Requirements:

Additional

Job Duties /

Skills required:

Collaborate with all IT staff to assist students and staff with resolving various IT issues.
Provide assistance to individuals who visit the help desk in person.
Provide phone coverage as required.
Aid in asset management and the deployment of IT assets.
Utilize Team Dynamix/IT ticketing system.
Follow and promote help desk best practices.

Skills:

Ability to work with a diverse staff, to communicate effectively with people of varying technical, cultural backgrounds.
Ability to follow directives from all IT employees as required.

Preferred requirements:

A strong desire to learn about the field of Information Technology.
Preference given to students pursuing a degree in IT or a related field such as Computer Science.

Posting Date:

07/21/2026

Special Instructions to Applicants:

During the Fall and Spring, student employees are allowed to work a maximum of 20 hours per week and must be enrolled in 6 or more credit hours. During the Summer, holiday break and spring break student employees are allowed to work a maximum of 25 hours per week. Summer only, students must be enrolled in 3 or more credit hours.

Student employees must always maintain a cumulative GPA of 2.0 or higher.
* This position may require a background check. Demonstrated ability to maintain strict confidentiality.