Director of Admissions and Recruitment; re

Overview

Job Title: Director of Admissions and Recruitment (re-opened)

Department: Admissions and Recruitment

Work Location: ALL SITES

• Manage the day-to-day operations of the Salesforce CRM, provide training for CRM users, troubleshoot CRM issues, and improve the student onboarding process.
• Use CRM, data cleanup, effective systems for tracking prospective students, student enrollment, and obtaining reliable commitment from returning students.
• Perform administrative tasks necessary for program implementation, including: preparing, submitting, and monitoring annual budgets (institutional and grant); direct and evaluate the initial and ongoing training of all departmental staff; prepare work schedules and specific assignments for staff; evaluate employees and make recommendations for employment, promotion, and termination.
• Direct the development, implementation, and assessment of recruitment and outreach strategies for students in coordination with Marketing and Public Relations departments to enhance partnerships with district elementary, middle, and high schools to increase access to higher education, and to support initiatives to increase high school dual credit and dual enrollment students.
• Establish partnerships with educational, business, community, and religious leaders; travel and meet with partners and stakeholders.
• Participate in the Strategic Enrollment Management & Retention Committee and implement goals as it pertains to recruitment and enrollment.
• Supervises professional, support staff, and student employees working in Admissions & Recruitment, Information areas, and oversees the implementation and evaluation of the Student Ambassador Program. Initiates and recommends hiring new employees, participates in training, evaluates existing employees, including recommendations of renewal or termination.
• Coordinate with Marketing, Public Relations, and IT in the preparation and communication of recruitment and enrollment; assess every semester to ensure effectiveness of strategies.
• Oversee and coordinate business/career credit student recruitment efforts; collaborate with Workforce Development in the development of an ongoing articulation with community businesses in the recruitment of adult students.
• Collaborate with all Student Development subdivisions; may provide support for Academic Affairs departments for specific program recruitment.
• Develop systems and programs which provide timely, accurate, and responsive information to prospective students.
• Support and participate in the College’s commitment to Plan, Improve, and Evaluate (PIE) Process along with accreditation through appropriate participation in the Action Team.
• Perform other duties as directed or assigned by the Dean of Enrollment Services.

Experience/Education Requirements
Master’s degree required.

• Minimum of three (3) years of experience in higher education required, preferably in recruitment, admissions, enrollment management and/or related fields.
• Leadership/administrative experience in higher education preferred.
• Experience with Ellucian and CRM preferred.

Please ensure relevant experience is outlined in your resume and completed application.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Proficient in Student Information Systems— demonstrated experience with Ellucian preferred.
• Excellent written, verbal communication and organizational skills. Bilingual skills are welcomed.
• Ability to plan and implement projects.
• A strong record of successful working relations with area high schools and community organizations.
• Strong leadership skills combined with high energy and enthusiasm.
• Good knowledge of educational marketing and recruitment practices.
• Supervisory skills.
• Computer literate; knowledge of online systems and PC software (MS Office).
• Experience managing a CRM, preferably Salesforce.
• Driver’s License;
  Ability to travel locally on occasion.

Position Status: Full Time

Hours: General Hours 8:00 a.m.

-5:00 p.m.;
Evening hours and…