Ski Technician

Ski Technician

Position Summary:

Black Tie Ski Rentals is seeking outgoing and energetic individuals who share our love of the mountains. Our ideal candidates excel in a team environment, are self‑motivated, and are passionate about providing impeccable customer service. The Ski Rental Delivery Technician (aka “Ski Tech”) is responsible for providing excellent customer service by delivering equipment, providing a personalized fit, offering support services, and picking up guests’ equipment when they are done renting.

The Ski Tech is the brand ambassador for Black Tie and is responsible for delivering the best equipment and the Black Tie vibe, leaving a lasting impression on each guest we work with.

• Deliver and fit customers with ski/snowboard equipment at the customer’s lodging.
• Provide clear communication to guests about Black Tie services and equipment.
• Pack equipment for deliveries, load vans, and collect equipment from guests at the end of their stay.
• Perform slopeside equipment swap‑outs (if necessary) and assist guests when needed.
• Inspect equipment upon return to determine tuning needs.
• Involve in all equipment upkeep, including in‑house tuning and maintenance.
• Maintain up‑to‑date product knowledge on equipment.
• Conduct routine testing of equipment.
• Act as a respectful and professional representative of Black Tie within the community when on the roads and when interacting with hotel staff and local partners.
• Maintain the cleanliness and organization of vehicles and manage vehicle inventory.
• Be proactive and take ownership of situations while anticipating and responding to guest needs and requests.
• Have a team‑player, self‑starting mentality and promote shared values alongside your fellow employees.
• Communicate effectively with Manager on Duty and the office throughout shifts to ensure both the Tech’s individual delivery line‑up and collective team tasks are being accomplished.
• Actively demonstrate a clear focus on safety for yourself, your co‑workers and our guests, whether working with equipment and vehicles, or double‑checking guest ski/boot fittings.

• Ability to multitask and work in a fast‑paced environment.
• Able to lift up to 50 lbs. repeatedly for long periods of time.
• Must be able to stand and walk almost continually during your shift.
• Able to work a flexible schedule including nights, weekends, and holidays throughout the winter season.
• Have a valid driver’s license and clean driving record, and a commitment to maintaining that during the winter season.
• Occasionally required to climb or balance, shovel, and operate small tools or tuning equipment.
• Ski/snowboard equipment experience is preferred, but not required.

• $14 hourly rate plus tips and bonus structure. Last season our technicians averaged $27–$34 hourly.
• Pay frequency:
  Biweekly.

• Ski pass for full‑time employees.
• Employee discount and pro deals on equipment.
• Flexible schedule.
• Opportunity to ski/ride most days of the week.

If you’re passionate about skiing or snowboarding and enjoy sharing that passion with guests of our mountain community, consider applying with us. Use the form on the Black Tie Ski Rentals website to submit your resume and references.