Field Support Specialist

Role: Field Support Specialist

Location: Forrest Park, Illinois (on-site)

Pay Range: $64,000 - $75,000 / year depending on experience

The position is eligible for medical, dental, vision, and 401(k).

• Onsite requirement - Must be authorized to work in the United States now, and in the future, without assistance.

Are you looking for a growth opportunity for a reputable company with a positive work environment? Our client is looking for a Field Support Specialist to join their team. Please contact us today to discuss this opportunity!

Handles installation, configuration, and ongoing support of complex systems and equipment. Troubleshoots and resolves technical issues, implements preventative maintenance, and develops process documentation for reliability and safety. Evaluates system performance, recommends solutions, and may coordinate technical activities across teams. Applies engineering knowledge and proven methods to ensure efficient operations and equipment lifecycle support.

• Deliver on-site service and remote troubleshooting support for equipment and control systems
• Install, validate, and maintain industrial devices and machinery
• Collaborate across departments to ensure reliable system performance
• Perform preventative maintenance and repairs to reduce downtime
• Interpret blueprints, schematics, and technical manuals to guide service work
• Document processes, service records, and technical findings accurately
• Apply engineering methods and technical expertise to evaluate and improve equipment performance

• Background in maintaining, repairing, or troubleshooting mechanical, electrical, or electro‑mechanical systems (hands‑on or classroom experience)
• Familiarity with industrial control systems and general automation concepts
• Ability to read and work from blueprints, wiring diagrams, and manuals
• Strong problem‑solving and documentation skills
• Understanding of lifecycle maintenance and reliability practices
• Experience with PLCs (Programmable Logic Controllers) preferred
• Exposure to robotics is a plus, but not required

• Pay:
  We negotiate high salaries using the US Bureau of Labor Statistics
• Benefits & Bonuses:
  You are eligible for medical, dental, and vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment:
  Many of Addison’s job openings lead to potential permanent employment
• Connections:
  You connect directly with hiring managers from renowned organizations
• Options:
  You are presented with multiple employment options near your home
• Professional Development:
  You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Reasonable accommodation is available for qualified individuals with disabilities, upon request.